Company text
Mövenpick Hotels & Resorts, an international upscale hotel management company with over 16’000 staff members, is represented in 24 countries with 72 hotels and resorts currently in operation. Focusing on expansion in its core markets of Europe, Africa, the Middle East and Asia, Mövenpick Hotels & Resorts specialises in business and conference hotels, as well as holiday resorts, all reflecting a sense of place and respect for their local communities. Of Swiss heritage and headquartered in Zurich, Mövenpick Hotels & Resorts is passionate about delivering premium service, culinary enjoyment and sustainable environments – all with a personal touch.
Located in the heart of the city, the Mövenpick Hotel & Apartments Bur Dubai is just 10 minutes from Dubai International Airport and the World Trade Centre, in close proximity to the luxurious Wafi City and Jumeirah Beach. Direct access to city expressways ensures that Media City and the Jebel Ali Free Trade Zone are a mere 25 minute drive from the hotel.
Introduction text
We are currently looking for a an enthusiastic Receptionist to join our dynamic team in Front Office!
Key responsibilities - Prepare for daily VIPs arrivals in terms of room allocation, amenities and special requests of Guests.
- Register and process check in/out for all VIPs guests efficiently and professionally.
- Update guest information into the computer after a complete check in.
- Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests’ departure.
- Handles walk in counter reservation at all times and process call in reservation when room reservations section is closed
- Provide friendly and courteous service to guest and respond promptly to all requests and inquiries at all time
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Ensure that all messages, mails and packages are delivered to the guest room.
- Follow up with Bell desk with regards shuttle Bus.
- Daily courteous calls to VIP rooms, so too with other guests.
- Review log book, verify outstanding and follow up pending.
Key requirements - Excellent communication skills
- Good knowledge of Opera System
- Must have related work experience with an understanding of the hotel operations
Closing text
Are you interested? We look forward to receiving your application!
For additional information please contact:
Stella Navarro
HR Coordinator
Mövenpick Hotel & Apartments Bur Dubai
Contact details
Stella Navarro
[email protected]
