Cartier, l'artisan des passions.
MAIN PURPOSE The Boutique Assistant responsibility is to ensure the cleanness of the boutique and to help in the administrative and to assist boutique management and sales associate to provide service with excellence to customers and boutique clients.
KEY RESPONSIBILITIES Boutique's Hygiene
- Keep the sales floor and back office clean.
- Keep the display counters clean and no finger prints on the windows/counters display.
- Keep the sales desks tidy.
Assisting Sales Associate
- Arrange Catalogues and ensure that each prospect leaves with the Cartier shopping bags, catalogue and business card of sale associate.
- Assist sales associate in translation when needed.
- Organize the packaging boxes for accessories and jewelry.
- Change the strap/links for watches and bracelets.
- Organize shopping bags, cleaning kits, travel pouches by category.
Manage clients
- Offer drinks and sweets.
- Prepare the items bought by the clients including warranty card / certificate.
- Propose gift-wrap.
- Provide after sales booklet to sales associate so for them to explain the maintenance and care of their item bought.
Office Tasks
- Petty cash settlement.
- Purchasing items from supermarket.
- Checking the printers if they are missing papers or cartridges.
- Display PLV's or changes it when they required.
- Organizing the refills, straps and color cord to be easily accessed.
- Preparing the papers for invoice, jewelry certificates, cleaning kits, etc.
- Make sure the computers ready to use such as NSI, sapphire, mail.