MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
MSD’s Animal Health (MAH) division works to improve the health of animals around the world through collaborative partnerships and a deep sense of responsibility towards our customers, consumers, animals, society, and our planet. This team of energetic, independent thinkers offers one of the industry’s most innovative portfolios of products, services, and technologies that serve to prevent, treat, and control diseases across all major farm and companion animal species both domestically and internationally.
Job Overview: Responsible for developing and maintaining an optimal demand & supply chain process to ensure an accurate demand forecast is utilized in accordance with the business needs. Reporting directly to the Managing Director and responsible for leading a customer service team, the demand & supply chain planner will be an integral part of the distribution chain.
Role and Responsibilities o Preparation and monthly calculation of demand requirements
o Monthly review meetings with marketing and commercial managers (discuss forecasts, procurement, IVQ)
o Item material management & product lifecycle management
o Monthly assessment of demand forecasts with the team
o Co-ordination of S & OP meetings quarterly.
o Communicate monthly supply outlook and details of supply with stakeholders
o Co-ordinate with commercial, marketing, RA, DPOC and CSD to highlight problems and decide action plan
o Monitor issues concerning supply with CSD and 3PL
o Respond to ad hoc issues related to procurement and inventory
o Follow up with manufacturing sites on all orders
o Update of all procurement – inventory and non-inventory in SAP
o Collaborate with staff, other departments, senior management, and decision makers to share information, problem solve, and to clarify management objectives
- Product Life Cycle Management
o Maintenance and monitoring of new product introductions with RA, marketing & commercial managers
o Identify potential projects to deliver changes and improvements to the supply chain and commission select projects
o Purchases and payables maintenance
o Post sales invoices/credit notes/rebates/price changes
o Report monthly sales performance
o Monitor inbound and outbound shipments to and from 3PL
o Monthly reconciliation of stock
o Inventory correction in SAP on product releases and expired products at 3PL
o Annual physical inventory of stocks at 3PL
o Obtain information on the current legislation and regulations that apply to supply chain operations
o Quarterly analysis and reporting of IVQ stocks
o Obtain GoA approval for destruction of expired goods
o Communicate to commercial and marketing teams of slow moving items
o Requesting the blocking of slow moving/obsolete stocks
o Identify Demand Trend Analysis and compare vs Budget
o Review and upload of 24 month rolling demand forecast
o Identifying trends/seasonality
o Develop and implement new systems, best practices, inventory control, demand planning, and other optimizations in order to grow the business
- Trade Compliance and Auditing
o Direct and manage corporate governance and regulatory compliance
o Identify and manage risk within the supply chain
o Address tactical and strategic supply chain issues
o Respond to and gather information with regard to audit issues
o Co-ordinate with the Finance department with regard to new transfer prices
o Maintain transfer pricing system
Qualifications Leadership Behaviors
Makes rapid, disciplined decisions
Makes decisions based on deep understanding of revenue, expense and profit potential. Applies the appropriate combination of perspectives (financial, scientific, global, etc.) when generating solutions and making timely decisions. Takes decisive action and takes accountability for decisions. Gets to the root of a problem quickly.
Acts with courage and candor
Demonstrates conviction; stakes out a position and sets an unequivocal course of action. Resolves organizational issues by making difficult decisions, ensuring the success of MSD's strategy. Encourages and supports others to express their views, especially on tough issues. Proactively confronts problems or conflict across teams or divisions. Takes a difficult stand in the best interests of MSD, customers and end-users
Fosters collaboration
Establishes structures, policies and practices that facilitate effective collaboration across the organization. Shares power and success as a way to motivate teams and strengthen the organization. Uses recognition and rewards in ways that promote team and organizational collaboration and cooperation. Creates a pervasive attitude within own team/unit that everyone’s work is important and that differences in opinion are valued
Demonstrates ethics and integrity
Sets policies and governance practices that ensure conformance with internal and external business/legal requirements. Makes the right decision when own principles or values are tested by external/internal pressures. Places broader organizational interests above own or team interests. Clearly models ethical behavior in both speech and actions
Drives Results
Effectively communicates strategic priorities. Understands the difference between installing solutions and realization of business results. Encourages teams not to stop until business results are realized. Focuses on the critical metrics that drive unit/organizational performance. Demonstrates substantial business acumen, savvy and political skill when executing strategic initiatives
Focuses on Customers and Patients
Makes a focus on customer/stakeholder needs a cornerstone of his/her vision. Holds employee’s accountable for maintaining, and acting in accordance with, a “customer focus” mindset. Establishes long-term, strategic relationships or partnerships with key stakeholders, customers or external organizations. Demonstrates the willingness to appropriately trade off short-term costs for long-term customer benefits and relationships. Spends personal time understanding the evolving needs of external customers
Builds Talent
Demonstrates effective performance management – holding direct reports accountable and ensuring outcomes are followed by appropriate consequences. Champions leadership development initiatives and practices that contribute to a strong, diverse succession pool. Demonstrates to the organization that attraction, selection and retention of top, diverse talent is critical to long-term business success. Inspires employees to take ownership for their own professional development
Professional Competencies: - Business & Financial Acumen Advanced
- Working Across Boundaries Advanced
- Strategic Thinking Advanced
- Project Management Applying
- Productive Communication Advanced
SCM Core Competencies :
- End to end supply chain Advanced
- Customer/Channel/Market Insights Applying
- Relationship Management Applying
- Supply chain risk and compliance Applying
- Supply chain metrics and improvement Applying
- Information systems knowledge Applying
Sub-functional Core SCM Competencies
- Supply chain development and optimization Advanced
- Product supply and planning Advanced
- Integrated logistics and customer management Advanced
Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we’re inventing for life.
If you need an accommodation for the application process please email us at
[email protected].
