Traders Hotel, Qaryat Al Beri, Abu Dhabi

The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travelers requiring the highest levels of service and attention, the hotel also offers 80 Traders Club rooms on the seventh, eighth and ninth floor, as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings, Traders Hotel, Qaryat Al Beri, Abu Dhabi is ideally located in the Qaryat Al Beri complex, which houses Shangri-La Hotel, Shangri-La Residences, CHI, The Spa at Shangri-La, The Villas by Shangri-La and a Souk.

DUTIES

F&B Operations Manager is responsible for the overall administration, operation as well as overall performance of all Food & Beverage. As such is directly involved in the day to day administration of these areas along with tasks such as staffing, training, customer services and product quality .He/She is to implement all standardized procedures, rules and regulations systematically to be in line with SLIM and hotel standards / policies.He/She is also actively involved in the maximization of profits, establishment of quality standards, maintenance of high staff performance,complete and non-compromised implementation of all hygiene management requirements and ultimately the most important guest satisfaction.

JOB RESPONSIBILITIES

• To have complete knowledge on the food & beverage ,service available / preparation methods and time in the section appointed
• Clear understanding of the activities of direct competitors and seek for counter measures (via SWOT analysis and regular competitors survey)
• Converses with guests in all outlets to solicit feedback
• To be updated on new items and technology availability in the market in order to seek improvement of operations & introduction and implementation of new F&B promotions
• Ensure that SFSMS, Hygiene and Food Safety Management Policies, Fire & Safety Standards, are explained to staff, and are correctly applied at all times.
• Implement appropriate and effective measures to improve control of costs/ expenses/ labor
• Works closely with the Executive Chef Sous Chef to improve quality of food
• Ensures that all equipment & utensils under his charge are accounted for, properly handled & regularly serviced / maintained
• Ensures that proper and adequate controls are being followed for requisitions / issues / par-stocks etc. Monitors par-stock turnover (FIFO)
• Conducts daily F&B briefing and shares relevant information with the F&B service team to create awareness
• Establishes ongoing training and development programs for service staff, coordinating with Human Resources, Training Manager and the Director of Food & Beverage
• Provides performance evaluations regarding employee probation periods, promotion or transfer consideration and salary review
• Always presents a positive attitude and provides leadership support to all staff at all times in order to attain the desired goals. Motivates, educates and develops staff on a continuous basis to achieve maximum efficiency and confidence.
• Assists the Traders Club Lounge Team as and when required and ensures that the Lounge is always presentable and its F&B product of highest quality and standard
• Be environmentally friendly, reduce waste, recycle when possible, and reuse whenever applicable.

REQUIREMENTS

• At least 2 years experience in a similar position in a 5* hotel
• Excellent communication skills, written and verbal
• Proven experience handling a busy Food & Beverage operations
• Good computer skills MS Office and Micros system