·Conducts site inspection effectively and professionally with thorough knowledge of clients’ needs and hotel products

·Determines availability of space and rates according to yield management principles and knowledge of business pace

·Enlarging client’s needs to further improvement revenue yields.

·Conduct comprehensive and customized site inspections with the event management/conference servicing team

·Develop and send out concise and accurate contracts

·To meet measurable targets and revenue goals (individual and team)

·Have excellent product knowledge of function space, audio-visual equipment, capacities, guest room inventory, room rates and menus.

·Be accountable for all targets and goals set for area of responsibility.

·Abide by hotel’s grooming standards to project the luxury image of the brand.

·To be totally familiar with hotel products, rates, and promotions at all times.

·Coordinate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.

·Accurately prepare month-end, year-to-date, room night and revenue accounts reports for his/her supervisor.

·Maintain accurate information on all new and ongoing leads and accounts, including solicitation efforts.

·Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.

·Ensures all correspondence is filed in a methodical systematic basis.

·Sets up a filing system for all relevant and important correspondence or documents.

·Conducts rate market surveys to advise management of actual market trends.

·Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel’s management.

·Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.

·He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.

·Perform duties in a manner that respects Rixos Hotels & Resorts’ Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.