I believe that better care begins at home.
Compassionate care, uncompromising service and clinical excellence athat our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nationeading provider of comprehensive home health, hospice, and non-medical home care services.
Kindred at Home, and its affiliates, including Gentiva, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.
As the Financial Services Unit Supervisor, you will:
- Supervise daily billing and collections activities to ensure maximum efficiency. Provide guidance and direction to staff, covering all aspects of billing and collection standards/procedures, ensure adherence to policies and procedures, and initiate correspondence to insurance companies for reconsideration of claims.
- Supervise accounts receivable management functions and maintain assigned portfolios at acceptable levels. Ensure that service/supplies are billed appropriately and reimbursements are pursued until full payment is received.
- Provide guidance and assistance to management at branches assigned on reimbursement issues.
- Develop and implement plans to ensure assigned accounts receivable balances are within stated objectives.
- Supervise the maintenance of the provider manuals, patient information updates, and various logs essential to patient clearance/billing processes.
- Ensure that accounts are billed within the established time frames and that customer service guidelines/guarantees are adhered to. Keep abreast of billing regulations/requirements and changes to national uniform billing forms, and communicate changes to all pertinent personnel.
Required Skills
Qualifications: - High School Diploma or the equivalent
- A minimum of three years healthcare related collection/billing experience
- Some experience in a lead or supervisory role generally required
- Strong knowledge of collection and accounts receivables procedures
- Effective communication skills
