At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
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World Fuel Services is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by law.
Billing Supervisor
Essential Functions: - Working supervisor who will be part of a billing support team that will include Transport and Tankwagon Billing responsibilities.
- Responsible for managing the Billing Clerks
- Provide excellent customer support to PAPCOustomers.
- Must be able to drive change and work well with other staff to foster an efficient and effective office environment with strong internal controls.
- Work with satellite offices to ensure following standard billing processes and procedures.
- Work with the Operations Department to problem solve issues as they arise.
- Manage automation projects.
- Be proactive in developing more efficient processes including identifying exceptions and challenging status quo.
- Handle requests from internal or external customers relating to invoices, payments, statements, or credit.
- Develop SOPnd training protocols.
- Solve issues through research and reconciliation as needed.
- Process oriented individual who is comfortable recommending changes.
- Proven ability to manage multiple priorities.
Skills and Knowledge Required:
- Must have proven background in successfully managing an office environment.
- Excellent time management and organizational skills.
- Very proficient in Microsoft Office products.
- Experience with high volume automation processing preferred.
- Accounting background / experience preferred.
- Microsoft Sharepoint experience beneficial.
- Fuel / freight related experience a plus.