- Company Name: COPART UAE AUCTIONS LLC
- Employment Type: Full Time
- Monthly Salary: 4,000 - 5,999 AED
- Job Role: Customer Service Representative
- Minimum Work Experience: 1-2 Years
- Minimum Education Level: Bachelors Degree
- Listed By: Employer
- Company Size: 11-50 Employees
- Career Level: Mid-level
Description: About Copart:
Copart, Inc., founded in 1982 by Willis J. Johnson, began as a single salvage yard in California. Now headquartered in Dallas, Texas, Copart is a global leader in online vehicle auctions, and a premier destination for the resale and remarketing of vehicles. Copart's innovative technology and online auction platform links buyers and sellers around the world. Copart currently operates more than 200 locations in 11 countries, and has over 125,000 vehicles up for auction every day.
Job Summary: The CSR is responsible for responding customer queries from walk in , emails and phone calls in timely manner with accurate details and delivering excellent service to customers.
Essential Functions - Obtain detailed information from customers regarding
their queries and delivering correct instructions.
- Maintain accurate documentation on vehicles and other
operational documents.
- Consistently responds to customer inquiries and requests
in a professional manner
- Maintains a positive and professional demeanor
- Other administrative duties as assigned
Job Requirements : - Must know about vehicles
- One year automotive experience
- One year of customer service experience
- Excellent customer service attitude and skills
- Ability to provide detailed logistical instructions
- Professional phone manner
- Computer proficiency
- Must be able to multi-task in a fast-paced environment
- Strong attention to detail
- Must be able to handle conflicts
- Must be able to speak, read and write Arabic and English
professionally
Check us out at www.copartmea.com