Job Purpose

Under the direction of the registrar, the person in the position is responsible for processing and maintaining student records. The individual in this position will coordinate with the Department of Admissions and the Department of the Registrar to maintain the veracity of AURAK's digital and physical student records by ensuring that they are complete, accurate, controlled, and archived for optimized tracking and retrieval. The person in this position will also oversee the transfer evaluation process.

Responsibilities & Accountabilities

• Maintains, interprets, and implements university guidelines and policies regarding student records.
• Maintains permanent student records for historical degree requirements; matriculated official academic records; and course and elective catalogs.
• Receives, records, and secures documentation for final course grades and student performance evaluations; maintains and distributes official transcripts.
• Coordinates the withholding of registration access for individuals with outstanding documentation requirements.
• Coordinates the withholding of diplomas and transcripts from individuals with outstanding obligations to the institution with other departments.
• Establishes policies for access to student academic records in accordance with the Federal Educational Rights and Privacy Act (FERPA).
• Participates with registration, including add/drop activities, according to work hour requirements.
• Maintains and prepares student directory information.
• Prepares and submits enrollment reports for institutional needs.
• Performs other related duties as assigned.

Required Knowledge and Skills

• Knowledge of all legal and accreditation-related requirements associated with the processing, storing, releasing, archiving, and destruction of student educational records.
• Knowledge of course creation in a university student information system.
• Ability to maintain security and confidentiality of data.
• Ability to function with a high level of awareness for protecting sensitive information.
• Ability to understand the appropriate use and sharing of data and the ability to write reports when needed.
• Ability to articulate proper practices to campus constituencies and to explain to students their rights and responsibilities regarding their records.
• Ability to interact and communicate positively and work effectively with a diverse group of peers.
• Ability to use critical thinking skills to resolve student records issues and seek assistance when needed.
• Ability analyze and understand the interconnectedness of systems, higher education culture and processes.
• Ability to identify and operationalize customer and student services best practices.
• Ability to communicate and interact with others individually or in groups.
• Ability to give and receive feedback effectively.

Core Competencies

Core competencies required for the position follow.

· Knowledge of the cultural norms of the GCC region.

· Digital expertise in the utilization of project management technology.

· Working knowledge of higher education best practices in the area of student records management.

· Visual acuity to read information from computer screens, forms and other printed materials and information.

· Able to speak (enunciate) clearly in conversation and general communication.

· Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.

· Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.

· Lifting and moving objects and equipment up to 10 lbs.

Required Qualifications & Experience

Bachelor's degree required. Demonstrated records management experience is also required for this position.

Please create an account in order to apply for this job