Salary: Negotiable
Location: Abu Dhabi
Ref: BR333
Our client, a leading financial institution in Abu Dhabi is actively searching for an UAE National Implementation Director to join their dynamic team.
Role: - Lead implementation of local, regional & global cash management solutions of varying size and complexity
- Continuously reduce implementation cycle time, minimize deal slippage & associated revenue conversion lead time, all aiming to improve Time-to-Revenue. Accurately report project status, escalating effectively for “on hold” & slow moving deals
- Disciplined application of structured project management methodologies throughout the implementation life cycle, ensuring effective project control and delivery to plan
- Co-ordinate Advisory, Product Management, Client Management and IT/Operations partners to ensure client satisfaction. Navigate in the bank on behalf of client, leveraging bank resources & escalation channels as required to ensure smooth delivery
- Effectively manage client relationships and ultimately act as trusted implementation advisor. Enhanced client satisfaction should be reflected in positive client survey scores & documented during detailed post implementation reviews & case book write ups for future implementation usage & marketing purposes
- Attention to detail and comfort dealing with completing administrative work associated with client implementations
- Continuously initiate & drive process enhancements
- Effective workload management/prioritization to increase capacity/productivity within the implementation team
- Effective maintenance & communication of MIS and project metrics. Provide ongoing senior management updates on key projects as required
- Perform strategic projects, as required
- Participate in staff forums & survey processes
- Complete all mandatory & personal development training as stipulated by management
- Ensure 100% adherence to compliance rules and support all audit protocols as appropriate
Requirements: - At least 10 years' experience in the Financial Services industry and already have demonstrated a similar role or competencies in their recent career
- Minimum a University Degree in finance, economics, Information Technology or equivalent
- Excellent knowledge of Corporate cash management, including payments, collections and liquidity solutions
- Excellent knowledge of channel applications especially in the GTB business
- Excellent knowledge in Project Management (e.g. PMI, PRINCE2 qualification)
- UAE National with Family Book
