No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You'll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Reporting Line: Regional Sales Manager

Department: A/C Sales

Location: Dubai, UAE

Job Purpose:

The Sales Engineer is required to generate Enquiries, follow up and book Orders for A/C Products, as per Targets set by the Division.

Accountabilities:

Sales Target:

• Achieve the Sales/Gross Margin target set by the management on monthly basis, quarterly basis and yearly basis by activities mentioned below.
• Generating enquires on monthly basis so as to achieve order booking strike rate of 15-20% of enquires quoted every month based on assigned Sales/GM targets.
• Generate business leads for upcoming projects by Regular visits on daily basis to key Developers/MEP Contractors/Main Contractors and coordination with other divisions of AF Engg and technology.
• Submit Technical Sales offers for A.C equipment to customers/follow up for negotiation/order booking
• Credit Approval process as per company policy/Collection of Debtors
• Meet all the stake holders of the enquiry generated for the project to identify the critical success factor for booking the project.
• Maintain competitors technical data information /market share /Sales data/stocks

Customer Relation/Networking:

• Follow up with customers at presales /after sales for feedback on customer satisfaction.
• Interact and engage customer for information feedback related to competitors pricing/technical information etc.
• Understand and analyze the customer's needs.
• Respond to all the customer's technical queries in a professional and efficient manner.
• Analyze Customer's credit worthiness through information gathered from other suppliers/customer network partners/contractors at pre Sales stage and after Sales stage.
• Show enthusiasm, positive attitude and build friendly relation with all customers.

Knowledge:

• Maintain comprehensive technical knowledge of A/C products and services offering, market intelligence, industry trends and competition in the assigned territory.

Also Knowledge of HVAC design will be an advantage.

System and Process:

• Awareness of policies concerning product programme, sales channels, pricing, sales promotion, credit, stock levels, payment plans, as well as changes in these policies whenever this is deemed desirable. Also maintaining Sales records as per ISO standards.

Reporting:

• Endorsing enquires to Sales through Daily, weekly & monthly report.

Team Relationship: Support and communicate positively with other departments to achieve a common goal for the business.

Events: Representing the company in the most professional manner at all times.

REF: RJ

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