World Class Hotels & French EleganceSofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “ art de vivre”.Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence.
Contract Job Level
Job Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 17-09-2018
Skills Level of Education Bachelor / Licence Areas of study Sales Professional experiences 1 to 2 years Languages essential English
Russian
Essential and optional requirements - Excel
- Power Point
- Word
- Micros
- Opéra
Key tasks - Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target.
- Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in timely manner.
- Proactively prospecting new accounts for Sofitel The Palm, Dubai and follow the sales process through to convert into 'producing' accounts.
- Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity.
- Maintain up-to-date activity and rate information for each account.
- Understand and be in a position to action any group and event enquiry and ensure accurate hand over for follow up to Inspired Meeting team.
- To actively support both: the Assistant Sales Manager and Sales Co-coordinator to carry out their roles effectively (i.e. by ensuring there are enough sales kits available for the week, etc)
- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
- Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
- Ensure property rates sheets are accurate at all times.
- Communicate any obstacles to completing action plans to Director of Sales - Leisure.
- To arrange and manage familiarization / educational trips in line with business needs.
- Entertain clients and potential clients in hotel outlets to showcase our property and special “Savoir Faire”.
Sofitel and its Ambassadors The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.