Job description: JOB DESCRIPTION Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest practice and promote French excellence.
We are now casting for a Front Office Ambassador
So tasks
» Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and all over their stay.
» Provide a creative Cousu Main practice to all guests
» Ensure all VIP rooms are checked upon arrival with accurate amenities/set ups
» Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities
» Assist guests in the lobby during busy periods and whenever required (F&B, guests waiting for rooms, site inspections…)
» Ensure the lobby is neat at all times
» Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality.
» Maintain communication channels between hotel guests and all hotel departments both verbally and in writing as required.
» Carry out reception tasks as required
» Provide a smooth and timely check in/out for all guests
» Ensure that guest request/s are being followed up promptly and efficiently all over their stay; following up with traces
» Provide all guest with accurate and in-depth information upon their request; good expertise of products, services, pricing, special promotional offers and special events. What we are So looking for
» A fun and dynamic individual who is interested in providing excellent guest services.
» Enjoys interacting with guests.
» A team player
» Candidate with proven practice may be considered for manager function What we So provide
» Stylish uniform
» 5 day work week
» Birthday Leave
» Comprehensive medical and insurance
» International career opportunity If you are the one that We are seeking for, click on the APPLY NOW button now for an audition.
WORK LOCATION
Address 35 Robinson Road Singapore
COMPANY SNAPSHOT Average Processing Time 9 Days
Industry Hotel/Hospitality
Website http://www.sofitel.com/8655
Company Size 51 - 200 Employees
Working Hours Shift Required
Dress Code Stylish, Creative, Dynamic, Playful, Sociable
Benefits Medical, Miscellaneous allowance, Dental
Spoken Language English
COMPANY PHOTOS »
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COMPANY OVERVIEW Expect the unexpected when stepping through the doors of Sofitel So Singapore's heritage building. Pioneering design and service await at Singapore's top luxury boutique hotel, where timeless French elegance blends with modern Singapore chic.
Graced by 'The Lion's Seal' emblem and surprise elements designed by the legendary Karl Lagerfeld, Sofitel So Singapore invites guests to discover local practices and cultural heritage.Interior designer, Isabelle Miaja, blends French decadence and sophistication with Singapore's modernity, giving the boutique hotel a unique style and design.
Innovations in service, style and technology delight guests in each one of Sofitel So Singapore's 134 meticulous rooms.For the ultimate practice, step out on one of the 6 exclusive balconies, gaze at the city from the glamorous golden rooftop pool or tease your palate with tantalizing cuisine from celebrity chefs.
Located near Raffles Place, in the heart of Singapore's Central Business District, the hotel is minutes away from the city's landmarks.Embrace the cosmopolitan vibe of the island - taste the culinary wonders of Lau Pa Sat and Chinatown, shop at Orchard Road, be part of the nightlife at Clarke Quay and Boat Quay, and enjoy the attractions of Marina Bay.
Whether you are traveling for business, leisure, or family fun, Information technology is our pleasure to welcome you with exclusive offers and tailored services.
134 rooms including 9 suites
WHY JOIN US? Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest practice and promote French excellence.
Skills: