Process city ledger billings in accordance with the Accounts Receivable SOP standards established.
Ensure city ledger billings are accurately processed and sent to clients on a timely basis.
Ensure that charges in city ledger are supported by relevant bill back documentation.
Verify charges according to contractual agreements, make adjustments where necessary to ensure correctness before sending out the bill.
Prepare Debit Notes or Credit Notes for back office charges or rebates/adjustment whenever required.
Handles processing of credit card charges and refund.
Group Resume and BEO shall be used as a guide for billing besides the contracts.
Administer and ensure that the daily credit card transaction between PSMS system and credit card settlement from the EDC machine are reconciled. Reconcile payment receive from Merchant bank against credit card city ledger account.
Ensure guest queries are responded promptly.
Assist the Accounting Executive in updating the Credit & AR SOP with any recommendations for work flow improvement.
Ensure that coverage of duties are handed over to the assigned buddy during his/her absence appropriately.
