Ibis Singapore on Bencoolen is Singapore's favorite Econ-Mid hotel managed by Accor. Reviewed over 6,000 times on Trip Advisor and accommodating more than 250 000 guests per year - this hotel is outstanding in terms of Guest Experience and consistently strong Business Levels.
It is ideally located near Bugis in the heart of Singapore's business and cultural district. The hotel is equipped with 538 rooms. TASTE Restaurant serves breakfast and local Singapore dishes. Free Wi-Fi throughout the hotel. Awarded for being the Best Economy Hotel in Asia Pacific by TTG for 4 years (2009-2012). Certificate of Excellence awarded by global travel website TripAdvisor from 2011-2018.
Contract Job Level
National under local employment status (or Foreigner already entitled to be recruited for this role) Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
Fixed-term contract: No
Status Full Time
Anticipated Start Date 10-06-2019
Skills Level of Education Vocational education Areas of study Hospitality Management Professional experiences 1 to 2 years Languages essential English
Essential and optional requirements To be successful in the Duty Manager position you will have to possess the following qualities:
- Minimum 2 years of Supervisory position in the Hotel Front Office or equlivant;
- Diploma in Hotel Management/Tourism Services or equivalent;
- Strong leadership and communication skills;
- Possess initiative and the ability to manage multiple tasks at once;
- Energetic, confident and driven with the ability to adapt quickly to changing needs;
- Has the ability to build strong relationship with guest, ambassadors and hotel;
- Able to work in 3 rotating shift (Including weekends and public holiday);
- Good knowledge in Opera is an advantage.
Additional Information: - Dress Code : Uniform
- Working Hours : Shift Work
Interested candidates are invited to apply with your updated detailed resume, cover letter, last drawn and expected salary and date of your availability.
*We thank all the applicants for your interest and regret to inform that only shortlisted candidates will be notified.
Key tasks Duties and Responsibilities: - Responsible for the day-to-day operation of the entire hotel and welfare of the guests. Based in the lobby, they will at all times be visible, approachable and expected to act and make decisions on matters which concern the wellbeing of the guests;
- Handles guest complaints if they have not been dealt with by team members and provide a rapid solution;
- Guest Satisfaction, to ensure guests have a smooth running stay at the hotel;
- Work closely with all other departments and to keep a daily log of all occurrences which are to be brought to the attention of the General Manager of the hotel.
