Do you want to be a part of a team that's connecting millions of independent travellers to new attractions and experiences through technology every day? Do you have a strong go-getter attitude to be responsible for onboarding and maintaining a portfolio of attraction, tour, and activity products for Klook's rapidly growing, global customer base. Do you have what it takes to say that the World is truly #YoursToExplore?
This is an exciting time to be joining Klook's well established and recognized platform and to be part of our growing team in Europe. You will be the intermediary between the partners and the Klook team. Be the one responsible for the entire offer process until its publication on the website.
What You'll Do - Responsible for collecting partner information from photos, materials and achieve monthly product onboarding targets;
- In charge of merchant training;
- Assist in partner onboarding procedure, follow up calls and device implementation on site;
- Helping BDM with contacting of new partners like tours and activities
- Dealing with payment collection and communication;
- Cover for Business development manager when on business trip or holidays
What You'll Need - Minimum 1 year of experience with account management, back office operation or admin experience
- Travel/Tourism background is preferred but not a must
- Attention to detail
- Fluent in English is required
- Prompt, organised and meticulously motivated to improve merchant experience with Klook;
- Quality focused: always striving to give your best in what you do, willing to learn and open to feedback
- Can work under pressure and meet deadlines
- Customer-first attitude
- Globally-minded and comfortable working with people from different cultural backgrounds;
- A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your-sleeves attitude that's not afraid to work independently when required
- Quality writing skills are a plus
What We Offer - Relaxed working environment
- Flexible work
- Credits to book amazing activities on Klook.com
