What you'll do - Support the development and maintenance of a high-quality portfolio of attraction, tour, transportation and activity (Things To Do) products for Klook's rapidly growing, global customer base
- Acquire suppliers and bring them on-board to Klook's platform
- Support on-boarding of products and coordinate with operations, content, editorial and quality control teams
- Account management; cultivate relationships with partners to help maximize their sales potential on Klook's various distribution platforms
- Communicate Klook's business strengths and brand value to suppliers
- Provide training as well as daily operational support to suppliers on our processes and tools
- Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain at a market leading position at all times
- Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and repeats
- Flexibility and attentiveness to details are essential in our fast paced environment
- Provide market leaders with relevant information on identify market trends and competitor updates
Your KPIs
- Success in delivering on product portfolio and sales targets, as well as other strategic KPIs as agreed with the company's senior team
- Ability to collaborate with various teams with working cultures and located in different Klook offices
- Capacity to handle uncertainty and ambiguity, and a fast-paced work environment
- Ability to prioritize work based on strategic importance and level of impact on business
What you'll need - At least 3 years work experience with at least 1 year destination management or OTA supply experience.
- High familiarity with travel products, experience with attractions, activities, tours and transportation preferred
- Strong commercial sense, as well as analytical, written and verbal communications skills
- Confident, self-motivated and goal-oriented
- Globally-minded and comfortable working with people from different cultural backgrounds
- A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required
- Bachelor degree in hospitality or business management preferred
About Klook
Founded in 2014, Klook is a world leading travel activities and services booking platform. Klook gives travelers a seamless way to discover and book popular attractions, tours, local transportation, best foods, and unique experiences around the world on its website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). With Klook's innovative technologies, travelers can book on-the-go and redeem the services by using QR codes or e-voucher. Each day, Klook empowers countless travelers to indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 270 destinations.
With a team of more than 1,000 across over 20 offices worldwide, Klook's services are available in nine languages, supporting 41 currencies. It has raised over US$520 million investment from world-renowned investors including Sequoia Capital, Softbank Vision Fund, Matrix Partners, Goldman Sachs, and TCV. Get inspired by Klook at www.klook.com, the company blog or @Klook.
