Job description: JOB DESCRIPTION Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest practice and promote French excellence.
We are now casting for - So Concierge
» Welcome customers upon entrance and confirm reservations
» Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
» Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
» Acquire broad expertise of the premises and the nearby venues and businesses to make the most appropriate recommendations
» Arrange events, excursions, transportation etc. upon request from hotel residents
» Answer the phone and make reservations, take and distribute messages or mail and redirect calls
» Respond to complaints and find the appropriate solution
What we are So looking for
» Proven practice as concierge; practice in customer service or significant function is an advantage
» Proficiency in English; multilingual is strongly preferred
» Excellent communication expertise
» Polite and confident with a great deal of patience
» capability in multitasking and time-management
» Aptitude in resolving issues with a customer-focused orientation
We So provide
» 5 day work week
» Straight working shift
» Monthly meal Allowance
» Medical and Dental benefit
» Birthday Leave
If you are the one We are seeking for, apply now .
WORK LOCATION
Address 35 Robinson Road Singapore
COMPANY SNAPSHOT Average Processing Time 9 Days
Industry Hotel/Hospitality
Website http://www.sofitel.com/8655
Company Size 51 - 200 Employees
Working Hours Shift Required
Dress Code Stylish, Creative, Dynamic, Playful, Sociable
Benefits Medical, Miscellaneous allowance, Dental
Spoken Language English
COMPANY PHOTOS »
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COMPANY OVERVIEW Expect the unexpected when stepping through the doors of Sofitel So Singapore's heritage building. Pioneering design and service await at Singapore's top luxury boutique hotel, where timeless French elegance blends with modern Singapore chic.
Graced by 'The Lion's Seal' emblem and surprise elements designed by the legendary Karl Lagerfeld, Sofitel So Singapore invites guests to discover local practices and cultural heritage.Interior designer, Isabelle Miaja, blends French decadence and sophistication with Singapore's modernity, giving the boutique hotel a unique style and design.
Innovations in service, style and technology delight guests in each one of Sofitel So Singapore's 134 meticulous rooms.For the ultimate practice, step out on one of the 6 exclusive balconies, gaze at the city from the glamorous golden rooftop pool or tease your palate with tantalizing cuisine from celebrity chefs.
Located near Raffles Place, in the heart of Singapore's Central Business District, the hotel is minutes away from the city's landmarks.Embrace the cosmopolitan vibe of the island - taste the culinary wonders of Lau Pa Sat and Chinatown, shop at Orchard Road, be part of the nightlife at Clarke Quay and Boat Quay, and enjoy the attractions of Marina Bay.
Whether you are traveling for business, leisure, or family fun, Information technology is our pleasure to welcome you with exclusive offers and tailored services.
134 rooms including 9 suites
WHY JOIN US? Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest practice and promote French excellence.
Skills:
