Job description:

JOB DESCRIPTION function PURPOSE

The incumbent will support the Program Director in managing all contracted vendors as per the APTO program for DHL across all businesses in Asia Pacific. The functions and responsibilities will include the validation, documentation, development, implementation, maintenance and continuous improvement of all vendor contracts, and Benefit Tracking mechanics and tools. Specifically, the incumbent will support the Vendor Management in ensuring the contracted providers deliver the savings and business benefits in conjunction with the business units. The function will also be responsible for monitoring the commercial implications of performance of Service Level Agreement (SLA) against contract terms for primary vendors and business partners. He/she will be responsible and accountable for the provision of commercial information to all the project stakeholders (local & regional). The incumbent will work closely with the IT, Finance & Procurement leadership abilities groups as well as all business units across AP.

MAIN ACCOUNTABILITIES

» Supports the negotiation process of rates, terms and conditions of an agreement.

» Provides analyses and makes recommendations for viable alternatives.

» Facilitates in agreement review discussions.

» Facilitates in tracking and documenting all phases of agreement review and negotiation all over the process as required.

» Collaborates with vendors and legal counsel to resolve agreement issues as required.

» Uses skills to ensure that commercial terms and conditions of an agreement are thoroughly reviewed and documented, and risk to DHL is mitigated.

» Develop, implement and owns the process by which the commercial benefits of the contracts will be tracked and reported.

» Provides analyses that support decisions-making related to and the management of:

» Vendors’ Performance

» Contract Changes

» Telecoms spend on CAPEX & OPEX

» Baselines, Budgets & Forecasts

» Ensures timely, significant and accurate benefits reporting to stakeholders to enable:

» well-informed decisions-making;

» focused reviews and prioritized management to drive efficiency savings/mitigate losses;

» active management of vendor performance against goals & contracted SLA;

» early detection of key risks/conflict potential;

» monitoring of credit refunds resulting from vendor SLA failures

» Ensures all inputs/tools provided by vendors and/or DHL units are validated and documented before acceptance for use/delivery.

» Ensures alignment of expectations between DHL stakeholders and vendors.

» Ensures all DHL stakeholders clearly understand key concepts, methodologies employed, and processes followed in the APTO project.

» Prioritizes and ensures responsiveness to issues raised; follows up to ensure good progress in issue-resolution.

» Ensures consumption-located billing is implemented.

» Facilitates both formal & informal benchmarking.

» Provides Global Bodies any commercial analysis related to SLA’s and the provision of services by the vendors as required

REQUIREMENTS

» 5 years practice in a commercial function

» practice in managing large budgets (excess of €50M)

» Keen knowledge, both at strategic and working level, of financial manager, budgeting/target-setting, forecasting, management information, management review, intervention and decision-making processes.

» capability to build and evaluate complex financial models, analyze data and provide key insights to facilitate decision-making.

» capability to anticipate issues and critically analyze the problems, develop options and make recommendations for resolutions.

» capability to commercially evaluate contracts and Service Level Agreements

» capability to engage and work across multiple teams and levels.

» capability to work independently with minimal supervision.

» Understands Program Management principles with practice of implementing projects in a multi-cultural, multi-national environment.

» Results oriented with a strong focus on high quality service performance across different locations with different conditions.

» Strong communications and presentation skills, to a multi-cultural Information technology and business audience

WORK LOCATION

Address 150 Beach Road, Gateway West

COMPANY SNAPSHOT

Average Processing Time More Than 2 Weeks

Registration No. 197700524Z

Industry Transportation/Logistics

Company Size 501 - 1000 Employees

Working Hours Regular hours, Mondays - Fridays

Dress Code Business (e.g. Shirts)

Benefits Dental, Vision, Medical

Spoken Language English

COMPANY PHOTOS »

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COMPANY OVERVIEW DHL – The Logistics company for the world.

DHL is the global market leader in the logistics industry and “The Logistics company for the world” . DHL commits its skills in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to its customers. A global network composed of more than 220 countries and territories and about 285,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education.

DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion Euros in 2012.

WHY JOIN US? What is Information technology like working at DHL? We are deeply proud of the contribution we can make in our everyday work. Everything that is moved from one place to another needs the aid of logistics – but behind this simple truth one finds millions of stories.

As an employee of DHL , you can take pride every day in what we achieve together. As the world’s leading logistics company, DHL provides a diverse range of exciting job challenges around the globe that give you the opportunity to lgain and develop yourself. We continuously encourage you to broaden your horizons and we respect your contribution to our common success.

On mylearningworld.net , our online learning portal, you can benefit from a broad spectrum of professional development programs that cover language classes, soft skills training, management methods and other essential topics. Our performance management system, motiv8, supports us in recognizing your potential, evaluating your performance and continuously planning the development of your career with you. Whether you take part in one of our graduate programs or undertake one of many e-learning courses, we will always enable you to take on responsibility and encourage your growth, personally and professionally. DHL empowers each employee to take the initiative, actively get involved in different teams and achieve high impact results that really make a difference.

Our First Choice program , a key component of our growth strategy, aims to improve our performance at every point of contact with our customers through individual contributions and teamwork. The annual Employee Opinion Survey (EOS) gives our employees the opportunity to let their voice be heard. The feedback provided is acted upon to help us continuously improve and move forward as one company.

Corporate Responsibility is an integral part of our corporate strategy. With “Living Responsibility” as our motto, we focus on environmental protection (GoGreen), disaster management (GoHelp) and education (GoTeach) and support employee volunteerism (Global Volunteer Day, Living Responsibility Fund).

From individual ideas and opinions to a consistent way of improving processes : At DHL, we recognize, respect and compensate your personal commitment, as well as appreciate teamwork and idea-sharing in order to create more value. You will be part of a strong team that that respects its employees, society and the environment. You will deal with people from all over the world and get the chance to practice the unique international spirit of DHL. Many of our employees are personally committed to a wide variety of initiatives that benefit people in communities around the world.

As a global company, we value the diversity of our employees as a genuine strength . Through various Diversity programs and initiatives, we strive to leverage and blend the many talents of our diverse employees into a winning formula – not only for the company, but also for you. Our organization brings together people from a wide variety of cultural backgrounds – all with different skills, practices and viewpoints. We promote an inclusive work environment, guided by mutual respect, openness, honesty and the spirit of trust and cooperation, in order to attain the highest possible productivity, creativity and efficiency. The diversity of our employees mirrors the diversity of our customers, suppliers and investors. Information technology enables us to deliver innovative products and services that make our customers prosperous. Being all different, together we are prosperous.

We not only deliver parcels and packages; we deliver prosperity, we transport health, we power growth, we deliver joy. Every day we connect people, improving their lives. That’s what DHL encompasses.

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