Job description: JOB DESCRIPTION Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest practice and promote French excellence.
We are now casting for Reservations Agent
So Job responsibilities:
Reporting to the Reservations Manager, responsibilities and essential job functions include but are not limited to the following:
» Consistently offer professional, friendly and engaging service
» Book and enter room reservation requests using the Property Management System
» Enter rooming lists while ensuring accuracy, as required
» Update reservations ensuring a flawless check in and check out process
» Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
» contact with Sales and other departments as required
» Answer telephone and email inquiries in a timely manner
» Assist guests regarding hotel facilities in an informative and valuable way
» Follow department policies, procedures and service standards
» Follow all safety policies
» Other tasks as assigned
What we are So looking for
» Strong interpersonal and problem solving abilities
» Highly responsible & reliable
» capability to work well under pressure in a fast paced environment
» capability to work cohesively as part of a team
» capability to focus attention on guest needs, remaining calm and courteous at all times
We So provide
» Fun and dynamic working environment
» 5 day work week
» Monthly meal Allowance
» Medical and Dental benefit
» Birthday Leave
» International career opportunities
WORK LOCATION
Address 35 Robinson Road Singapore
COMPANY SNAPSHOT Average Processing Time 9 Days
Industry Hotel/Hospitality
Website http://www.sofitel.com/8655
Company Size 51 - 200 Employees
Working Hours Shift Required
Dress Code Stylish, Creative, Dynamic, Playful, Sociable
Benefits Medical, Miscellaneous allowance, Dental
Spoken Language English
COMPANY PHOTOS »
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COMPANY OVERVIEW Expect the unexpected when stepping through the doors of Sofitel So Singapore's heritage building. Pioneering design and service await at Singapore's top luxury boutique hotel, where timeless French elegance blends with modern Singapore chic.
Graced by 'The Lion's Seal' emblem and surprise elements designed by the legendary Karl Lagerfeld, Sofitel So Singapore invites guests to discover local practices and cultural heritage.Interior designer, Isabelle Miaja, blends French decadence and sophistication with Singapore's modernity, giving the boutique hotel a unique style and design.
Innovations in service, style and technology delight guests in each one of Sofitel So Singapore's 134 meticulous rooms.For the ultimate practice, step out on one of the 6 exclusive balconies, gaze at the city from the glamorous golden rooftop pool or tease your palate with tantalizing cuisine from celebrity chefs.
Located near Raffles Place, in the heart of Singapore's Central Business District, the hotel is minutes away from the city's landmarks.Embrace the cosmopolitan vibe of the island - taste the culinary wonders of Lau Pa Sat and Chinatown, shop at Orchard Road, be part of the nightlife at Clarke Quay and Boat Quay, and enjoy the attractions of Marina Bay.
Whether you are traveling for business, leisure, or family fun, Information technology is our pleasure to welcome you with exclusive offers and tailored services.
134 rooms including 9 suites
WHY JOIN US? Every Sofitel team member is an Ambassador. An Ambassador represents Sofitel’s brand and its values, at all times. The Sofitel Ambassador will establish relationships and foremost, the Sofitel Ambassador will deliver an exceptional guest practice and promote French excellence.
Skills:
