Job Description HR Operations & Payroll Specialist
Based in Singapore
Position Objective: - Provision of an efficient and accurate employee administration processing within a Shared Service team of HR1.
- Act as the first line of advisory service to the Shared Service customers for HR related matters and benefits (employees, managers, external candidates and providers)
Essential Functions: - Serve as first point of contact for all HR related employee issues/questions via phone or email.
- Services include: general benefits, employee compensation, policies etc
- To verify information held in personnel database (Workday) and employee personnel records
- To ensure all departmental filing (employee Pfile) is kept up to date.
- Management of employee documentation from start to termination
- Administer company benefits such as pension plan, medical plan etc.
- Administer Leave and Sickness requests
- Administer predefined Learning and Development courses
- Monitor probation process and provide relevant timely information to managers
- Liaise with Payroll and undertake adjustments and calculations in regards to salary administration
- Run pre-defined systems queries/searches where applicable
- Ensure company's information portal is updated timely
- Utilizes case management application when appropriate to track and monitor on-going employee issues or concerns
- Ensure the accuracy of the HR1 process documentation
- Ability to diagnose a problem and lead correction efforts through effective communication and efficient execution.
Additional Responsibilities: - Proactively identify process inefficiencies and inconsistencies and collaborate towards an improved and more productive process that enhances the employee and/or manager's experience with the process
Nature and Scope:
- Exceptional problem solving skills with passion for data integrity, process definition, and continuous learning.
- Outstanding listening skills with ability to navigate and consult with employees through personal and sometimes difficult circumstances.
- Exceptional customer service orientation
- Comfortable with a high-paced environment with competing priorities.
- Drives results and is solutions-oriented.
- Thirst for growth and ability to drive process improvements utilizing technology.
- Exceptional time management, organizational, prioritization and follow-up skills.
- Places high priority on data integrity and security, confidentiality.
- Able to build credibility with both individual contributors and the executive staff.
- Thirst for growth and ability to drive process improvements utilizing technology.
- Experience with employment laws and practices for the region they support.
- Must maintain confidentiality in all aspects of job responsibilities
Education: - Minimum degree in Business or the equivalent.
Languages: - Good oral and written knowledge of English
Experience: - Good knowledge of Microsoft office tools
- Strong team player with ability to work with minimal supervision
- Good attention to detail
- Excellent oral and written communications skills
- Willingness to learn and develop.
- Flexible attitude.
(nice to have) - 6 years HR administration experience in a corporate and or Shared Service environment.
- Experience with Workday or any other HR employee management system tool (i.e. SAP, PeopleSoft)
- Experience working in HR shared services organization for established company is ideal.
- Experience with global HR Systems (Workday, ADP).
- Experience working across multiple disciplines and geographies in HR.
Job Category
Human Resources
Thermo Fisher Scientific
is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
