Software Guidance & Assistance, Inc., (SGA), is searching for an Supervisor - 3rd Party A/R for a Right to Hire assignment with one of our premier Healthcare clients in Atlanta, GA.

Responsibilities:

The role of the Supervisor - 3rd Party A/R is to provide leadership and oversight for Third Party A/R Follow-up function within Patient Financial Services. Functions under the responsibility of A/R Follow-up include contacting third party payors to collect on unpaid claims in a timely and accurate manner, and others as assigned. The Third Party A/R Follow-up Supervisor reports to the Third Party A/R Manager.

Required Skills:

• Minimum 4 years of work experience
• Oversee day-to-day operations of the Third Party A/R Follow-up team to ensure the timely completion of all follow-up activities.
• Assist management with maintaining positive relationships with third party payors as requested.
• Assist management with monthly meetings with key third party payors to discuss reimbursement issues and payer publication notices affecting claims processing changes.
• Ensure team maintains a daily focus on attaining productivity standards
• Assist management with the coordination of daily Payment Application operations.
• Develop "Super Userpabilities in Epic applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department.
• Schedule and monitor staffing levels to ensure efficient operations and appropriate employee utilization.
• Assist department management with employee meetings, budget preparation, strategic planning and expense control in areas assigned.
• Assist with department policy and procedure revision/development.
• Work with department management to complete disciplinary action as required.
• Work with department management to complete annual performance reviews for employees, provide timely feedback to employees and address performance/quality and training issues as appropriate.

Knowledge:

• Commercial, Non-Government experience

• Current knowledge of insurance payments and rejection/denial processing procedures.
• Clear understanding of the impact Third Party A/R Follow-up has on Revenue Cycle operations and financial performance.
• Experience in managing projects involving the collaboration, motivation and cooperation of a wide variety of people with whom there is no direct reporting relationship.
• Excellent written, verbal communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
• A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.
• Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.

SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities. For consulting positions, we offer a variety of benefit options including but not limited to health & dental insurance, paid vacation, timely payment via direct deposit. SGA accepts transfers of H1 sponsorship for most contracting roles. We are unable to sponsor for Right-to-Hire, Fulltime, or Government roles. All parties authorized to work in the US are encouraged to apply for all roles. Only those authorized to work for government entities will be considered for government roles. Please inquire about our referral program if you would like to submit a candidate for any of our open or future job opportunities. SGA is an EEO employer. We encourage Veterans to apply. To view all of our available job postings and/or to learn more about SGA please visit us online at .

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