Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Key Accountabilities:

• Complete the delivery of the training workshops to the agreed schedule and standards
• Coach and mentor the Financial Consultants to enable them to become digital marketing competent
• To design, develop, create and update training materials as necessary to meet the needs of the workshops
• Assist in the formulation of campaign strategies to build a lasting digital connection between Financial Consultants and their customers
• Prepare online newsletters and promotional emails and organize their distribution through various channels to Financial Consultants
• Provide creative ideas for content marketing and update Financial Consultant websites, and ensure compliance with company policies
• Measure and report performance of all training workshops, and assess against goals (ROI and KPIs)
• Acquire insight in online marketing trends and keep training topics up-to-date
• Maintain partnerships with digital agencies and training vendors
• To comply with company's Data Protection policy in relation to collection, use, storage and disposal of personal or sensitive data
• Partner with the Brand and Sponsorship team on the management of digital branding elements

Knowledge/Skills/Competencies/Education:

• University degree with at least 3-5 years working experience in digital agency, digital media publisher or client-side experience in digital marketing role
• A proven track record of relevant experience of delivering training in digital marketing field
• Excellent understanding of digital marketing concepts and best practices with an ability to facilitate learning
• Basic technical knowledge of HTML and web publishing
• Excellent writing skills in English
• Incredible people skills. Ability to work with teams of creative personnel and content creators. Digital or creative agency management experience.
• A passion for new technology. Data-Driven DNA a must!
• Strong verbal and written communication skills - must be able to communicate effectively both internally with functionally and geographically diverse teams and externally with creative and digital agencies.
• Excellent project management skills, good operational and process orientation.

If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.

Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.