Department: Digital Plant - Industry Business

Reports to: EcoStruxure Expert Program & Sales Enablement Director

Primary Purpose:

Develop and deliver the technical training components for the Digital Plant LoB and EcoStruxure Plant End User Solutions (for Hybrid and Discrete Industries). This role involves the development, maintenance and delivery of all technical training assets, including instructor led, virtual instructor led, online course materials and hands-on technical bootcamps. The assets will be used by an internal and external audience on a Global scale. Particular focus should be around developing and delivering training contents for; applications of Schneider Electric hardware and AVEVA software integration in context to EcoStruxure Plant architecture and new EcoStruxure Plant End User Solutions that incorporate Apps & Analytics.

Key Areas of Responsibility:

Course Development

i. Develop EcoStruxure Plant (for Hybrid and Discrete Industries) products, applications and solutions course materials for end users, system integrators and Schneider Electric System Architecture Experts

ii. Maintenance and updating of course manuals / materials for new product and solution releases

iii. Run pilot programs and testing of course materials to trial audiences to validate new courses and ensure course quality

iv. Promote and work effectively in collaboration with team members located in other countries.

KPIs

· Timeliness of delivery of materials

· Quality of courseware

· Quality of course delivery

· Colleagues and stakeholder feedback results

Client Relationships

i. Liaise with EcoStruxure Plant Architecture team, TVDA team, Activity Offer Managers & Country Training Managers to ensure customer (internal/external) requirements are met

ii. Assist in determining course prerequisites and additional requirements for preferred external training supplier partnerships as requried.

iii. Assist with the development of the EcoStruxure Plant Certification process by supporting the IIoT solutions content.

KPIs

· Colleagues feedback results

Planning

i. Identify areas for Digital Plant e.g. applications of Modicon & AVEVA software integration, HMI & Advisors and other Apps & Analytics

ii. EcoStruxure Plant solutions curriculum improvement

iii. Develop curriculum improvement plans

iv. Gain approval of plan from global stakeholders

v. Ensure execution of plan

KPIs

· Timeliness of data

· Quality of information

· Stakeholder management

Procedures and Processes

i. Align to ‘best practice’ educational methodology

ii. Develop standard processes for ensuring educational quality

iii. Ensure processes are executed to ensure effective educational delivery globally

KPIs

• Consistent standard of Learning materials

Course Delivery

i. Organise calendar of training delivery as required

ii. Be able to facilitate registrations and complete event organisation

iii. Ability to deliver in-class, virtual, remote & webinar style training

iv. Assist with support/delivery of IIot Solutions portfolio training topics at regional bootcamp events, eg. TeXpert.

KPIs

· Effective session planning, content preparation and organization

· Session feedback results

Qualifications

Experience

- Proven experience in the Ecostruxure Plant portfolio (software & hardware)

- Proven experience in the AVEVA software portfolio

- Experience in developing and delivering training to small and large groups

- Experience in manual writing/ publishing and preparation of Educational course materials including elearning

- Experience in educational curriculum, module structure and design

Skills/Personal Qualities

· Excellent oral and written communication & presentation skills in English

· Knowledge of other Digital Plant offers / automation control solutions (PAC/PLC, SCADA, HMI, Networks, VSD’s)

· IIOT knowledge and experience

· Excellent time management

· Self motivation

· Responsible attitude, “Customer first” mindset

· Strong ability to coordinate, prioritize and get results

· Ability to foresee and head off potential problem escalations

· Initiative to implement process improvements where required

· Enjoy founding good working relationships, and enjoy international contacts

· Well organized and can manage multiple tasks

· Comfortable with international travel

· Influencing skills across organizational and global boundaries

· Mentoring skills to impart training capabilities to technical people

· Ability to work effectively across departments

· Knowledge of latest elearning tools (Articulate / Captivate)