Req. ID: 137809 Job Description
As a Global Quality (GQ) NVMQRA SSD Manager at Micron Technology Inc., you will be responsible for the vision and management of the functional area of SSD QRA to enable superior team service delivery, in a high performing team . You will be responsible for managing and optimizing functional area performance by collaborating with internal and external stakeholders to build and execute service strategies aligned to corporate strategic objectives. You will assist with developing a high performing team and improving individual capability through performance management systems. You will establish and monitor functional area performance metrics and oversee functional area metrics to identify and implement continual improvement opportunities. Other responsibilities include ensuring area compliance to company policies and regulations, as well as departmental procedures. You will provide leadership for building and implementing functional area strategies, processes, and policy through active oversight of functional teams and projects, and to continue to mentor functional leaders through collaboration and the development of sustainably successful solutions. You will also be responsible for conveying department and corporate business initiatives, providing direction thereof, and driving a clear understanding of line of site within your functional area.
Responsibilities and Tasks Manage Team Member/Group Performance
- Develop a high performing team
- Establish functional area objectives aligned to department and company strategic objectives and align goals
- Establish job responsibilities and performance and development goals for direct reports
- Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports
- Collect, review, and provide verbal and written performance feedback to continuously develop your team
- Monitor and oversee functional area performance achievement
- Coach, mentor and develop current and future Micron leaders
- Provide consultation to ensure conflict resolution
- Establish strategies to provide and support recognition
Build an Effective Team
- Establish team objectives, assist with aligning roles and responsibilities and provide line of sight to department and company strategic objectives
- Prioritize objectives, remove barriers, and drive for accountability
- Optimize team performance and structure
- Assess talent and develop talent management strategies to execute to department objectives
- Support learning opportunities within the team and plan development opportunities for direct reports
- Promote and oversee partnerships across functional areas and customer groups
Manage Functional Area Service Delivery
- Establish organizational roadmaps and strategies and apply extensive knowledge to carry out strategies
- Provide consultation on work execution and problem solving
- Assist in the troubleshooting of escalated issues and provide coaching for resolution
- Coordinate and communicate departmental policy and procedures
- Monitor for adherence to departmental policy and procedures and provide feedback
- Ensure team members are properly trained according to department compliance and work requirements
- Assist in determining internal budgets
- Oversee and assist with identification of system and process improvements
- Develop, communicate, and monitor functional area performance metrics
- Be accountable for and promote continuous cost reduction and quality improvement efforts
Provide Organizational Leadership to Build Functional Strategies, Processes, and Policy
- Create and execute strategies according to requirements (e.g. stakeholder, regulatory, corporate, departmental)
- Develop and monitor functional area performance to plan
- Mentor current and future leaders
- Collaborate with peers to construct global solutions
- Ensure conflict resolution and assist with identifying escalation paths
- Align internal strategies and communicate line of sight to corporate strategic objectives
Communicate the corporate business environment and initiatives and provide direction
- Collaborate with Stakeholders to Deliver Strategic Solutions
- Identify and understand functional area service requirements
- Establish and communicate area capabilities to ensure stakeholder expectations are aligned
- Develop and measure area metrics and oversee functional metrics to ensure deliverables are met
- Guide functional services with peer group and internal global partners
- Manage conflict and build effective relationships with internal and external stakeholders
- Initiate and sustain effective communication with internal and external stakeholders
- Provide advice to senior and executive management on strategic decisions
Ensure a Safe, Compliant, and Ethical Work Environment
- Maintain knowledge of and apply company safety, labor, and ethics policies
- Communicate requirements and expectations to leaders and external stakeholders
- Ensure execution of mandatory training for organization
- Identify and resolve and / or report potential safety, security, and labor issues
Requirements - Minimum a Masters Degree in Engineering, Management or related field of studies, candidates with PhD degree will be preferred.
- Excellent experience in semiconductor and/or storage devices.Candidates with prior experience working on SSD product quality and reliability or engineering will be preferred.
- Strong leadership and vision, must be able to comfortably work across organizational boundaries and geographies
- Demonstrated ability to influence executives, senior leaders and stakeholders on strategic decisions across multiple functions and geographies
- Ability to effectively collaborate with cross-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirement. Candidates with prior experience working across functional areas (front-end, backend, central teams) will be preferred.
- Demonstrated ability to drive and execute a wide range of global initiatives with global teams
- Experience managing other team members in a direct reporting structure or a matrix structure
- Organized, detail-oriented, and strong focus on results
- Demonstrated ability to inspire team work and to effectively lead others
- Excellent interpersonal and customer service skills
- Excellent oral and written communication skills
- Ability to adapt to a rapidly changing environment
- Strong analytical and problem solving skills, candidates with strong technical leadership experience will be preferred.
- Candidates with strong reliability statistics experience/background are preferred.
- Ability and willingness to travel internationally
GJS: M1
Hiring Manager: Dave Evers
Closing Date: Until Filled
Site: MSB - 990 Bendemeer Road, Singapore 339942
We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law. This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.
Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.
To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).
Keywords: Singapore || Central Singapore (SG-01) || Singapore (SG) || Quality || Experienced || Regular || Engineering || #LI-KL1 ||