Grand Hyatt Singapore unlocks the extraordinary in every moment by creating experiences beyond expectation. Located in Orchard area, we create lasting memories and connect people from all corners of the globe. After 48 years of delighting guests, Grand Hyatt Singapore continues to exemplify the pursuits of life lived grandly, offering guests superior service, first-class accommodations and an abundance of options, while enjoying lifelong friendships with people of all ages, from all walks of life.
Join us in making every moment memorable as a Social Media Executive, if the following describes you:
You are a dynamic, inspiring and confident person who creates memorable experiences that connect people to who and what matters. You are passionate about social media, food and beverage, travel, willing to embrace a fast-paced changing landscape, and enjoy engaging influencers and social media followers. Being a good conversationalist, you enjoy meeting and developing a strong relationship with various stakeholders, and creating intriguing story-telling content.
As Social Media Executive, you will:
Pro-actively respond to any comments, messages, post from guests on all social media channels within 36 hours (Facebook and Instagram).
Manage Google and Tripadvisor reviews for Grand Hyatt Singapore, Damai Spa, and F&B outlets. * Work alongside Marcom and Digital team to build more awareness with the goal of increasing revenue.
- Maintain good relations with local and international social media influencers through active engagement and pro-active hosting.
- Work closely with various departments to create hotel experience itinerary for social media influencers.
- Prepare monthly social media report.
- Provide content marketing support including photography and videography, either through in-house or by working with third-party vendors.
- Maintains and updates the hotel’s image and video library.
- Provide marketing communications support when required.
Qualifications **Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered**
Relevant degree or diploma in Marketing Communications * Ability to develop a comprehensive social media strategy while ensuring that all social media efforts are aligned with the broader hotel’s business goals
- Good knowledge of digital analytics and social media
- Kept abreast with the current digital trends and online marketing channels
- Skills and ability to conceptualize and create eye-catching images for social media
Strong relationship management and interpersonal skills
Organized and attention to detail
Fresh, imaginative thinking and willing to challenge the status-quo
Highly motivated, solutions-oriented self-starter with adaptable teamwork style
Versatility in writing style and ability to express ideas clearly both verbally and in writing
Possess a good eye for photography and design
Have a good understanding of SEO and content marketing
