JOB SUMMARY: The Business Office Supervisor is responsible for guiding and supervising the activities of the HME billing team. Coordinates with the Avera@Home Business Office Manager to ensure quality account services. Supports the execution of process flow for collection and accounts receivable to achieve quality results. Works with the Avera@Home Business Office Manager to validate accuracy of employees' performance, conducting quality audits, training team members, evaluating and ensuring quality performance.

SUPERVISORY RESPONSIBILITIES: Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE:

· Bachelor's degree in business, economics, management, accounting or related field; or three to four years of related experience and/or training; or an equivalent combination of education and experience is required.

· Experience working in and with multiple IT systems preferred

· Experience in leading multiple projects to completion preferred

· Experience in building and working in teams and ability to communicate with all levels of the organization preferred