Description The incumbent's primary job responsibility is to assist in the management of an assigned account or multiple small accounts under the direction and guidance of the Account Manager. Specific responsibilities include work-scheduling of all account personnel, establishing and enforcing work standards in conjunction with the Account Manager, monitoring overall inventory/equipment usage, troubleshooting/problem solving, orientation/training of Account Staff, customer relations, and special project work as requested. The purpose of this role is to prepare the incumbent to assume the operational duties of an account through hands-on training and managerial experience under the direction of an experienced Account Manager.
Essential Functions: - Participate in staff selection process. Interview candidates as needed. Schedule days off, holidays, and vacations, ensuring that the account's needs are met in accordance with hours and position control.
- Assign personnel to established work areas or project duties.
- Conducts quality assurance checks and manages materials inventory as well as general use of equipment.
- Ensure that staff receives proper orientation, initial training, and ongoing education.
- Provide individual guidance and motivation to staff to enable each one to perform to his/her fullest potential.
- Discipline associates when necessary according to progressive disciplinary guidelines.
- Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to Account Manager. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates with guidance from Account Manager.
- Maintain an environment that is in sanitary, attractive, and orderly condition.
- Demonstrate and promote GCA culture, values, and management philosophy.
- Demonstrate quality leadership in meeting performance plans.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
CREDENTIALS
High School diploma required. College degree or equivalent work experience preferred. Must have one to three years of supervisory experience in a service-related field with high customer/client contact
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Strong service/quality attitude.
- Ability to plan, organize, prioritize, and achieve effective time management.
- Ability to work under pressure and meet established goals and objectives.
- Strong public speaking skills.
- Sense of urgency & ability to meet deadlines; self-directed.
PHYSICAL FUNCTIONS REQUIRED:
- Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds. Possible exposure to chemicals requiring special clothing or safety equipment.
POSITION: Resumes only
Night time supervisor -- with 2 + years' experience in floor s they must have knowledge in stripping and waxing , buffing w/ high speed and low machine, extracting carpets , capable of running a T-5 , Bonneting carpets , floor techniques are needed to complete the highest's quality work , must be able to successfully follow up daily behind all employees and the scope of work . Communication with the account manager at all times and follow directions provided by the account manager . We need a supervisor that can over see more than 18 employees on one shift and assure all areas are sufficient in there cleaning by end of the shift. Origination skills is a must and be able to help with floors if needed and any given time.
Hours needed : 1pm -- 9:30pm
Pay varies with experiences
Resumes only accepted please
2 + Years experiences in floors is a must please
5 + years experiences in Supervisor janitorial staffing
Must be able to oversee multiple buildings and over 18 employees
Compensation based on experience.
A criminal background check, results of which are not necessarily a bar to employment, and a drug screen are required.
Compensation Information
Pay varies by experience.
