Job description: JOB DESCRIPTION About the function:
The Interface Solutions group is responsible for client ‘portfolio’ data flows - inbound and outbound – interfacing with various Citco applications. As a global group with representation in Asia Pacific, Europe and North America Interface Solutions provides business support for all CFS offices as Information technology concerns portfolio data flow needs. This support must be provided seamlessly and the various regions work together in a follow-the-sun model.
The prosperous candidate will join the Interface Solutions Department – Reporting Team in Singapore whose primary responsibility will be to ensure the effective management of all aspects for outbound extracts to Clients and Vendors. The candidate will also be responsible for the effective management of all aspects for outbound instructs, swift trade instructions and swift cash payments to Clients, Vendors and Prime Brokers. As a group with representation in Asia Pacific, Europe and North America, the team provides seamless support to all CFS offices on a global basis.
The prosperous candidate will be responsible for creating, monitoring and maintaining standard extracts and trade instructions provide support to business teams or clients as queries arrive. This position requires practice in SQL language. He/she will demonstrate capability to multi task on multiple items located on the functional priorities and objectives.
Essential Job responsibilities: » Responsible for Standard extracts requests and support, including investigation and management of file generation or data issues
» Responsible for Instruct database and Swift maintenance and support, including investigation and management of, Trade Instruct and Swift data issues.
» Communicate effectively with both internal and external parties to discuss reporting issues. This includes clients, vendors and counterparties addition to internal CFS teams.
» Takes a proactive approach to solving issues, displays initiative and good example by contributing ideas for increased efficiencies and/or automation of the various support procedures.
» Work closely with development, client/vendor and operations teams to schedule extract releases, changes and updates to interfaces and applications.
» Configure and maintain reporting interfaces as per internal and external business instructions, including investigation and address post-implementation discrepancies as required.
» Assist Management in design and implementation of workflow processes and improvements.
» Identify opportunities for efficiencies, risk mitigation, standardization and automation and work with managers and team to translate into actionable projects.
» Assist management in the implementation of the performance management framework and the automation and measurement of KPIs.
» Assist with the management of P1/P2 calls and ensure that standard procedures are adhered.
» Display strong solving expertise. Candidates are required to research problems reported by operations teams to determine if an actual problem exists or if additional training is required. When actual problem exists, they need to find workaround in a timely fashion
Requirements: »
WORK LOCATION
Address 10 Changi Business Park Central 2 #01-02 Hansapoint @CBP
COMPANY SNAPSHOT Average Processing Time 2 Days Fast
Registration No. 200618573D
Industry Banking/Financial Services
Website http://www.citco.com/
Company Size 201 - 500 Employees
Working Hours Regular hours, Mondays - Fridays
Dress Code Formal (e.g. Shirts + Ties)
Benefits Medical
Spoken Language English
COMPANY PHOTOS »
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COMPANY OVERVIEW Citco is a privately owned organisation providing specialised services to Private Equity and Real Estate firms, hedge funds, international financial institutions and high-net worth individuals. We are the leading administrator in the alternative funds space worldwide (with over US$900 billion of assets under administration) and one of the largest corporate fiduciary and administrative services companies.
We have over 75 years’ practice in providing administration services to a diverse group of organisations, including those in the Real Assets and Private Equity sectors. Through our global network of 60 offices in 40 countries we assist clients with their administration and reporting requirements; we set-up and (co)manage holdings, administer corporate activities, and maintain the good legal standing of their companies.
WHY JOIN US? Citco provides employees with an exciting, challenging and compensateing career in a dynamic and rapidly expanding group of global financial companies.
With a culture grounded in teamwork, integrity and customer service, Citco provides a collaborative work environment- Citco offers competitive compensation and benefits packages which include the opportunity to expand business expertise by working with prestigious clients and complex financial instruments across the globe.
Both entry-level and career-advancing positions are available globally within professions such as accounting, banking, legal and information technology (IT).
Please refer to "Opportunities" to view currently available positions across the Citco Group of companies.
Skills:
