Your Role and Responsibilities
The Digital Development Rep is a trained IBM Sales resource with expertise in customer engagement and probing, to understand needs and interest to create a qualified lead.
This resource is connected to IBM systems and Business Partners, they are able to identify and qualify opportunities, close opportunities when appropriate or transfer to opportunity owners according to established brand route-to-market strategies. Often, the first point of Contact.
DDR Role & Responsibilities:
Opportunity Identification, Progression, Response to lead progression for marketing campaigns, Sales assist for Digital offerings, Outbound reach for new clients with Sales Plays, Coverage of live chats, inbound inquiries etc. The DDR develops customer inquiries into new opportunities leveraging brand and solution sales skills and solution knowledge, leveraging demos and other collateral.
An Opportunity Identification (OI) role is a digitally enabled sales role that is solely focused on Inbound and/or outbound prospecting. The OI rep's mission is to ensure initial customer interactions happen in minutes with a superior customer experience by a knowledgeable resource. DDRs are not measured on closing business but do have responsibility for BU revenue.
Required Education Associate's Degree/College Diploma
Role ( Job Role )
Digital Solution Sales Rep
Primary job category
Sales
Company (8340) IBM Singapore Pte. Ltd.
Contract type
Fixed Term - Long Term
Employment Type Full-Time
Is this role a commissionable/sales incentive based position?
Yes
Travel Required
No Travel
IBM Business Group
Digital Sales
Preferred Education Associate's Degree/College Diploma
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
Skills /Experience required:
- One to three years of Tele sales experience
- Experience with Digital tools and social tools like Linkedin etc
- Strong prospecting
- Experience interacting with all levels from IT/Business to the C-Suite
Preferred Technical and Professional Experience
- Understanding of IT Infrastructure i.e. Servers and Storage is preferred.
Secondary Job Category
Solution Sales
Eligibility Requirements Strong Sales Acumen
Position Type Early Professional
Early Professional Track
Industry Early Professional
New Collar Role
Yes
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About Business Unit
Digital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
