Join the highly motivating and engaging sales support team in support the commercial in inside-sales activities. He/She will work closely with sales to provide solutions to customers and work closely with other key stakeholders in driving the commercial strategy and goals.
Key responsibilities include - Engaging with customers to handle their all pre-sales enquiries
- Analyse market situation that impact sales, transaction volume, and customer payment behaviour.
- Provide the right product/services through generation of quotes and follow up on quotations to close the sales
- Support our marketing activities through email and phone conversations
- Support our digital platforms by promoting our eCommerce capabilities and provide web support to customers
- Improve and redesign process as well as create new initiative projects in Customer Excellence department to increase operational efficiency and enhance customer experience.
- Analyse sales, performance and transaction data to determine actions to be taken to improve performance and customer satisfaction.
Who You Are: - Degree/Diploma in related Science/Engineering background
- 3-5 years experience in customer service oriented environment in similar industry will be an added advantage
- Experience in analysing performance and transaction data using relevant software and tools.
- Strong data analysis acumen
- Able to multi-task and take initiative
- Excellent verbal and written communication skills
- Able to work independently and as a team player
Job Requisition ID: 194976
Location: Singapore
Career Level: C - Professional (1-3 years)
Working time model: full-time
US Disclosure
The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday.
Job Segment: Sales Support, Sales Management, Telemarketing, Inside Sales, Sales
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