World Class Hotels & French EleganceSofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “ art de vivre”.Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence.
Contract Job Level
National under local employment status (or Foreigner already entitled to be recruited for this role) Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
Fixed-term contract: No
Status Full Time
Anticipated Start Date 05-07-2019
Skills Level of Education Others Areas of study Hospitality Management Professional experiences 1 to 2 years Languages essential English
Essential and optional requirements Requirements: - Fluent in English
- Confident speaking skills
- Computer literate and hotel applications
- Enthusiastic, spontaneous and empathic
Applicants are invited to send their detailed resume, stating current and expected salaries together via APPLY NOW button below.
Please note that this position is only open to Singaporeans.
Key tasks Sofitel and Its Ambassadors
The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.
You must have a passion for excellence, and a can do attitude in order to be considered for this role.
As our Guest Service Agent, you will be responsible for ensuring that front office operations are carried out according to established standards.
Your key responsibilities will include: - Check all guests list and provide best possible guest service standard.
- Answering the guest questions and requirement during their stay.
- Facilitate guests' check in and check out experience.
- Ensure cash equivalents are accounted for and balanced at the beginning and end of each shift.
To be successful in this sought after role, you will demonstrate the ability to excel within a luxury brand. You will also bring with you a passion for food, excellent organisational skills as well as communication skills, be results orientated with a dedication to exceeding customer expectations.
Previous experience in a five-star environment is desirable, and above all else, pride yourself on ability to build relationships and guest experiences epitomising French elegance, style and sophistication.
Sofitel and its Ambassadors The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.
