World Class Hotels & French EleganceSofitel offers contemporary hotels and resorts adapted to today's more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “ art de vivre”.Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence.
Contract Job Level
National under local employment status (or Foreigner already entitled to be recruited for this role) Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-03-2019
Skills Level of Education Bachelor / Licence Areas of study Hospitality Management Professional experiences 6 to 10 years Languages essential English
Essential and optional requirements Key Job Specifications
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.
- At least 8 year(s) of working experience in the related field is required for this position.
- Preferably Senior Managers specializing in Food/Beverage/Restaurant Service or equivalent.Full-Time position(s) available.
Key tasks Key Job Requirements:
- Responsible for the formation and implementation of the Food & Beverage annual business plan and medium term strategies, as well as establishing key performance objectives and plans to ensure the hotel meet its business targets and drives sustainable profitable growth.
- Responsible for the conceptual and operational design of restaurant and bar concepts.
- Leading the restaurants, bars and events team in proper expenses and cost control with required services and standards and monitoring the performance of all the outlets in this process
- Overall responsibility of all operational components of the division to ensure efficiency and effectiveness of operations and maintain high standards of operations in all restaurants, bars and events.
- Drives high levels of guest satisfaction through the consistent execution of all brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
- Collaborate with the Executive Chef to continually review and refresh menu offerings as deemed by locality and region.
- Create an operational environment of education and empowerment that energizes the team to focus on guest preferences and aspirations, allowing for the creation of memorable guest experiences.
- Continuous focus on employee satisfaction and ensures continuous improvement action plans are executed effectively, and as need, with a focus on a team and succession planning culture.
- Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
Sofitel and its Ambassadors The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.
Through their actions and know-how, the Men and Women that are the creators of Sofitel's luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.
