The ROC Operations Analyst is part of the WW Deal Desk operations team focused on scaling the business through back office integration, system enhancements and overall process improvements that are critical to reducing customer purchase cycle time. Every strategic decision has an impact on the sales process. The WW Deal Desk Operations team the liaison between those decisions and their global implementation into the sales. Firm alignment with Adobe's go to market strategy is critical and reaffirmed through strong communication and relationship building with each enterprise product business unit, product attorneys, sales attorneys, sales operations, pricing operations, finance, and accounting.
The WW Deal Desk Operations team is tasked with providing oversight and assisting in the development of policy and process documentation aimed at scaling and improving the deal review and contracting process globally. Developing and maintaining documentation repositories, such as SharePoint, MS OneNote and MS Planner. Creating audit policy for financial tolerances, tracking training certifications, developing and coordinating training and onboarding material for Deal Desk Analysts. Creating communication newsletters for the global team and cross communication with other Revenue Operations teams (Order Management, Contracting Operations, and Revenue Accounting). A key aspect of success for this role is the ability to understand both the business needs and technical capabilities in the systems in which we operate. Management of enhancement requests, from championing through development, testing and rollout is a key focus. The ability to manage multiple scrum team interactions and deadlines is a necessity.
At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on . You will also be surrounded by colleagues who are committed to helping each other grow through our unique approach where ongoing feedback flows freely.
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Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.
