Gate Gourmet, a gategroup company, is the worldargest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

We are currently looking for a Senior Analyst, Operational Finance, ERP to join our Finance team based in Reston, VA. Reporting to the Director, ASG, the Senior Analyst, Operational Finance, ERP will be responsible for an Enterprise Resource Planning (ERP) implementation and business process redesign effort which will be deployed in the field units. This position will be responsible for performing functional work in one of the following key areas: Order to Cash, Electronic or Manual. This position will take ownership of core modules used by the North American Regional office and US field units while working with a dedicated team. Responsible for training end users at the North American Regional office. Drive change management of new processes and tools from upper management thru to end users. Responsible for end user documentation.

Main Duties and Responsibilities:

• Responsible for bridging the gap between the old ERP module and the new module to facilitate a smooth transition to the new ERP system.
• Overall responsibility of the new ERP module from start to finish and offer input to make the process user friendly for the Account Services Group. (Pricing, Billing, and Data functions)
• Develop and document training materials and classes for the ERP module.
• Train end users and provide change management leadership to embed the new ERP processes within the Account Services Group.
• Responsible for a smooth transition in the field units/Account Services Group when the new ERP system goes live
• Provide post implementation support for the Account Services Group and US field units Field level training

Order to Cash Essential Duties:

• Primary work will be on the Billing and Accounts Receivable side of the Finance Group ensuring invoices are correct, complete, and sent to the customer on a scheduled timeframe.
• Work with Accounts Receivable to resolve invoice issues regarding pricing, passenger counts, and boarding ratios that may delay payments
• Understanding of costing and pricing process
• Must be detailed in analysis of current ERP data comparison to new ERP system data

Electronic Essential Duties:

• Account work for electronic based customers (self-invoicing) on the format of the data input and output. This will include a heavy volume of data mining and using customer based systems that sync with internal Gate Gourmet, Inc. systems.
• Electronic accounts require a strong excel background with the ability to work with macros and other advanced formulas

Manual Essential Duties:

• Account work will be specific to all non-electronic customers covering all international and other domestic customers.
• Must be detailed in analysis of current ERP data comparison to new ERP system data (Data to include menus, recipes, ingredients, cycle changes and any other information specific to the account)

Qualifications

Education:

• College/University degree with major in Business preferred or relevant work experience in a large scale Airline catering company

Work Experience:

• Experience in an ERP environment with experience using the system for Account Services Group (Pricing, Billing, and Data functions)
• SAP and Culinary knowledge a plus
• Change Management with experience in system conversions a plus

Technical Skills: (Certification, Licenses and Registration)

• Proficient knowledge (Excel, Word, Outlook, Access and SharePoint)
• Experience with Enterprise Resource Planning Systems and Management Information Systems

Job Skills:

• Capable of working in an autonomous way and in team setting
• Capable of working under pressure with tight deadlines
• Self-motivated and proactive
• Flexible and change-minded.Willing to learn and implement new processes and procedures
• Must have excellent people skills with a result driven approach

Language / Communication Skills:

• Fluent in written and verbal English language.Knowledge of a second language is a plus
• Strong verbal and written communication skills

Job Dimensions

Geographic Responsibility: US

Type of Employment: Full time

Travel %: Up to 25%

Exemption Classification: Exempt

Internal Relationships: Management, ASG Analysts, and other implementation team members

External Relationships: Operations, US field unit employees

Work Environment / Requirements of the Job: Regular Office Environment

Budget / Revenue Responsibility: N/A

Organization Structure

Direct Line Manager (Title): Director, ASG

Dotted Line Manager (Title, if applicable): Manager, ASG

Number of Direct Reports: 0

Number of Dotted Line Reports: 0

Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

• Thinking formation Search and analysis & problem resolution skills
• Engaging derstanding others, Team Leadership and Developing People
• Inspiring fluencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving livering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someoneay better

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through Pre-employment drug screen, criminal background check, and/or airport fingerprinting.

Gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: