Position Summary

Set your sights on a role making a real difference in healthcare revenue cycle management. We're looking for a self-motivated Process Analyst for Robotic Process Automation (R1 Automate) to join our team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, allowing us to continue to grow our company and your career.

The Process Analyst, R1 Automate will work with stakeholders across the organization to solve business pain points, transform work processes and drive efficiency by automating existing process with RPA solutions. The incumbent will oversee an RPA portfolio including project intake, scoping, detailed requirements gathering and value realization through successful collaboration with supporting functions.

Qualified candidates must have a demonstrated track record of partnering with business stakeholder to understand, document and improve existing processes to allow for development of automation leading to enhanced organizational productivity.

Your day to day role will include:

• Identify, prioritize, and scope RPA opportunities with stakeholders across the organization and oversee project delivery across the RPA lifecycle
• Develop detailed project plans to ensure the delivery of RPA solutions by gathering detailed requirements, documenting, and implementing improvements to existing processes
• Resolve project issues and ensure that projects are delivered on time, on budget and meet internal and external customer expectations
• Manage the testing and signoff of RPA solutions with business stakeholders and the RPA developers.
• Follow standards, methodologies and shared capability development with internal and external stakeholders, including R1 customers, with the goal of ensuring consistent excellence in delivery.
• Is knowledgeable and adheres to all information technology security protocols and procedures.
• Collaborates with information technology security to ensure the highest product security standards are met.

You Have:

• 3-5 years' experience in Software Development Lifecycle (SDLC) with Robotic Process Automation and Machine Learning experience preferred.
• Bachelor's degree in Business Administration/Management, Information Systems Management or Computer and Information Science or an equivalent field of study.
• Demonstrated strong leadership, interpersonal & organization skills and change agent abilities.
• Strong project management skills with demonstrated track records in quality and operational improvements, ability to prioritize workload, meet deadlines, and perform multiple tasks simultaneously.
• Ability to communicate effectively, both orally and in writing including the ability to communicate within cross-functional/organizational teams.
• Experience with Lean methodologies to drive process improvements

It would be great if you also have:

• Healthcare revenue cycle management experience
• Agile project management experience
• Lean certification
• Large portfolio management experience

We offer:

R1 is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

• A strong financial performing, growing organization that will keep you on your toes with new ideas, changes and opportunities to learn and grow in abundance.
• A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.
• A Total Rewards package which may include such things as: competitive compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision, flexible spending accounts, commuter benefits, life and disability insurance, along with work life balance programs including paid time off for personal time, illness and volunteering, and we offer a retirement savings plan and continuing training and development and so much more!

Sound like you? Let's talk!

About R1:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating history in the revenue cycle industry. R1's objective is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.