Wyndham Vacation Ownership is currently seeking a Database Reporting Analyst, Sales Development, Recruitment, and Training in Orlando, Florida. The Sales and Marketing Analyst provides strategic and analytical support to the WVO Talent Team. This role requires an intuitive and resourceful skill set in reading data and being a strong negotiator to be able to manage by influence. The Specialist role requires high technical skill requirements, needs to be detail-oriented, able to handle pressure, receptive to feedback, and will be accessible to all levels of the WVO organization.
Responsibilities for this position include, but are not limited to:
- Sales and Marketing Support. Leveraging multiple tools, platforms, and resources, this position is responsible for providing strategic support to internal groups and departments, specifically the Talent Team. Examples include leveraging actionable data and performance models to forecast and provide operational guidance. This position is responsible for participating at a collaborative level with department associates in multiple, simultaneous initiatives, ongoing or ad-hoc, to deliver sales and marketing tools, collaterals, and process improvements.
- Operational Analysis. Responsible for using company-sanctioned data sources (i.e. approved by the WVO Data Governance Committee) to interpret sales and marketing (to include recruiting and training) trends, efficiencies, and opportunities. Works with Talent Team associates and leaders to identify and migrate strategic opportunities into tangible tactics and results.
- Liaison with WVO IT for Sales and Marketing Needs. Articulates/communicates sales and marketing needs to IT leaders and team members. Provides requirement-gathering assistance, User Acceptance Testing (UAT) on behalf of the Talent Team and disseminates to corporate and field Sales and Marketing leadership as directed.
- Monitors Departmental Effectiveness. Measures effectiveness of learning solutions, recruiting and training processes, sales and marketing programs, special projects and provides actionable guidance based upon quantifiable results/production.
- Inter-Department Facilitation. Partners with other business groups and departments as needed or directed, such as HR, corporate promotions, FP&A in the execution of Talent Team and WVO sales and marketing objectives.
There is no travel requirement for this role.
Qualifications Education · High School graduate
· Bacheloregree is required
Knowledge and skills · Excellent communication skills
· Capable of multi-tasking with multiple deadlines.
· Ability to prioritize and apply appropriate time and resources
· Strong organizational skills and high degree of business acumen
· High level of detail orientation
· High level of change tolerance and ability to work in a dynamic, fluid operational environment
· Excellent presentation, oral, written and interpersonal skills needed.
· Strong collaboration and facilitative skills. Must be able to manage via influence.
Technical Skills · High level of proficiency with Microsoft Office Suite, to include Power Point and Word
· Expert level of proficiency with Microsoft Excel is includes formula writing, pivot tables, and files that have a large amount of data
· Knowledge with Macros is preferred
· Working knowledge of internal WVO reporting platforms and applications, such as Hyperion, Epiphany, CRS, Mainframe, SAS, and SalePoint
· Familiarity with SQL and proficient in disseminating actionable data
· Experience with reading and writing SQL
· Ability to read SQL script for Hyperion reporting
· Build ad hoc queries and reports
Job experience · 3-5 years of industry experience preferred
· Strong familiarity with timeshare product and services
· Demonstrated track record of work with sales and marketing initiatives
Unless there is a legal requirement, experience will be accepted for the education requirement.
Envision your career with one of the world's largest hospitality companies. Wyndham Vacation Ownership, a member of Wyndham WorldwideNYSE: WYN) family of companies, is the worldargest vacation ownership business, as measured by the number of vacation ownership resorts, individual vacation ownership units and owners of vacation ownership interests. Headquartered in Orlando, Florida, the company develops and operates an expansive portfolio of resorts, managing comprehensive vacation ownership sales, marketing, and consumer financing operations. The companyeven primary consumer brands include: CLUB WYNDHAM®, WorldMark® by Wyndham, CLUB WYNDHAM® ASIA, WorldMark South Pacific Club by Wyndham, Shell Vacations Club, Margaritaville Vacation Club® by Wyndham and WYNDHAM CLUB BRASILSM. As of December 31, 2016, the company has developed or acquired 219 vacation ownership resorts in the U.S., Canada, Mexico, the Caribbean, South America and the South Pacific that represent approximately 25,000 individual vacation ownership units and nearly 900,000 owners of vacation ownership interests. Wyndham Vacation Ownership is supported by approximately 18,000 associates worldwide.
As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise. A promise to be responsive to needs, to be respectful in every way and deliver a great experience. It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, Diversity Inc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others. Come and join our Wyndham Family and discover the rewards for your career.
Benefits A career at Wyndham offers you great benefit opportunities with a competitive package of salary, benefits and recognition. In addition to great employee discounts on such travel related areas as hotel & lodging, car rentals & other goods & services, you will receive:
- Medical/dental and vision care plans
- A 401(k) program that matches dollar for dollar up to 6% of salary (to government max)
- Programs that include Flexible Spending Accounts, short & long term disability, life insurance & educational assistance amongst others
Along the way, you will have an opportunity to contribute to improving the world around us through our volunteer efforts and global sustainability program, Wyndham Green.
Come and be part of One Family, One Team, One Company . . . Wyndham