About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citixplains what we do and explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clientsd the publicrust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.
The Citi Equities Technology Production Management team are responsible for supporting the applications and processes used by global Equity Trading business groups, and to facilitate the needs of the end-users with respect to those platforms.
CITI is seeking a highly motivated candidate for the position of ities Electronic Execution Senior Analystthin our global support team located in NY. The successful candidate will be responsible for supporting our suite of Core E-trading applications; the suite includes Algorithmic Trading, Dark Pool/Crossing Engine and Client Connectivity.
The successful candidate will manage user system queries while problem solving coding inefficiencies. Recommend and enhance our global monitoring systems while providing effective communication to business and technology areas about any issues or outages that may be occurring.
We are looking for a strong technical lead to drive improvements across the platform. The successful candidate will be required to deep dive into the technical details when required and have technical skillset to interact on a peer level with Senior Engineers from Development and Infrastructure.
Required Skills/Background:
Provide technical support to NAM equities electronic trading business, support electronic trading applications (in-house).
Background of hands-on Equities trading application support, including Market Access, Market Data, Smart Order Routers, Client Connectivity and Algo Trading.
Strong verbal and written communication skills required as the successful candidate will sit and face directly off to the NY Trading desks
Participate in and manage incident calls to ensure all incidents are resolved as quickly as possible and business impact is minimized. Engage and track priority issues, with responsibility for the timely escalation, resolution, documentation and closure of incident tickets
Ability to work under pressure
Experience of working with global teams
The ability to write business friendly incident reports on complex technical issues.
The successful candidate will be required to communicate with disparate technology and business groups in other countries/regions/time-zones on a regular basis, therefore excellent communication skills and cultural awareness are essential.
Qualifications Required Qualifications: Essential Skills Application Support Experience:
5 yearsperience working in a support environment
Understanding of problem management methodologies
Knowledge/experience of problem management tools
Experience using call/ticketing software
Equities Trading
Strong knowledge Equities Trading Applications
Including smart order router, market access and market data components
Linux and UNIX
5 yearsperience
Shell scripting
SQL
5 yearsperience
Programming Languages
Perl/Python/scripting language and / or Java
FIX
Strong knowledge of FIX protocol
Additional Skills (preferable)
Microsoft
Strong knowledge of Microsoft based operating systems
Experience using/troubleshooting Office with emphasis on Word, Excel and PowerPoint
PC
Basic understanding of hardware setup and configuration
Object Oriented Programming
Some knowledge of JAVA programming language (optional)
Some knowledge of C/C++ programming language (optional)
Some knowledge of any programming language (optional)
Other Applications/Technologies
Knowledge / working experience of ITRS Active Console
Knowledge / working experience of Autosys
Knowledge of message oriented middleware (eg Tibco EMS)
Knowledge of kdb+ an advantage but not essential