GENERAL SUMMARY:

Under the general direction of the Systems Analyst/Programmer Specialist, the Project Manager or the Portfolio Director: leads the analysis, design, development, testing, and documentation on new and/or enhancements to existing applications. Formulates and defines system scope and objectives based on user defined needs. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Designs, codes, tests, debugs, and documents those programs. Has full technical knowledge of all phases of applications systems analysis and programming. Has good understanding of the business or function for which application is designed. Will regularly provide guidance and training to less experienced teammates.

The responsibilities also include troubleshooting application issues and/or data issues when they arise. You will communicate solutions, issues, and risks directly with technical management or other responsible entities to ensure a fully integrated solution across multiple work streams. The Senior Systems Analyst/Programmer is leader in an IT team that is accountable for production support (including on-call duties in a 24x7 environment) as well as new projects.

The ideal candidate will have experience using analytical skills to seek out, research and evaluate a variety of options to provide clients with high quality, efficient business processes and solutions that promote efficiency and enterprise-wide standardization.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Participates in requirements definition sessions to gain a general perspective on the business objective(s) or business problem that is to be addressed by the system.
• Works with Business Analysts to gain an understanding of functional requirements.
• Works with Business Analysts to develop implementable technical designs. Research and recommend alternative design solutions where appropriate.
• Analyzes requirements, design and develop prototype and work with the users/business analyst to fine tune the application and make recommendations.
• Participates in peer/code/design reviews to verify that quality standards and functional/technical requirements are met.
• Design, code, test and implement complex programs; Develops appropriate programs and systems documentation according to established IT standards.
• Creates test scenarios and develops test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design.

Assists in analyzing testing results throughout the project.

Enhances existing systems; participates in structured walkthroughs and technical reviews.

Supports production systems by helping resolve problems, providing timely follow-up on problem report, optimizing performance and streamlining processes,

Assists in coordinating developments tasks on projects, problem tickets and provide support to other team members.

Participates in technical reviews and inspections to verify 'intent of change' is carried out through the entire project.

Provides support, escalation response to production problem issues/errors. Performs root cause analysis and application resolution.

Provides on call second-level escalation response for client issues and application problem tickets

Collaborates with work teams, departments, system leadership, staff, other IT groups, and technology vendors to define needs and facilitate solutions.

Assigns work and development to less experienced team members.

Ensures proper documentation and on-time delivery of all technical artifacts and deliverables.

Keeps abreast of new Tools & Technology and functionalities across the application

Promotes teamwork and leads by example.

Initiates a personal training plan, continue acquiring skills and knowledge, and pursue an understanding of the organization's business plans and strategies.

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree required, Master's degree preferred.
• 7 years of applicable work experience required; 5 years applicable experience in a Healthcare setting preferred. Preferred technical experience includes strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support, and ability to articulate examples of workflows and processes associated with that experience.
• Previous supervisory experience preferred.
• Proven ability to peer review functional and technical tasks
• Excellent communication and interpersonal skills
• Proven ability to work independently and as a team member.
• Ability to be flexible and work analytically in a problem-solving environment.
• Good communication (written and oral) and interpersonal skills.
• Good organizational, multi-tasking, and time-management skills.
• Experience/exposure to the System Development Life Cycle (SDLC)
• Facets experience strongly preferred

Overview

Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

care systems, is a national leader in clinical care, research and education. The system includes

the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

network and many other health-related entities throughout southeast Michigan, providing a

full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care.

The health system also is a major economic driver in Michigan and employs more than 24,600

employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The

health system is led by President and CEO Wright Lassiter III. To learn more, visit .

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice. Henry

Ford Health System has a new approach for its employee benefits program - My Choice

Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life. As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

benefits and services.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.