Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 10 years! Apply with CTG for this exciting opportunity!
Project Duration: Consulting Position, 1 year with probable extension
Project Location: Painted Post, NY 14870
Job Title: IT Data Analyst
Work Hours: Monday-Friday 8:00 AM to 5:00 PM
Overview: The IT Data Analyst should be a highly motivated individual who directs the resolution of business-impacting system issues with a group of on-call technical staff. The responsibilities of this role include leading, troubleshooting, and coordinating incident response efforts, and communicating status to senior management and stakeholders. Organize, facilitate and lead technical teams to work together to resolve major incidents. Managing Critical Incidents in a 24x7 global IT operations environment, restoring impacted services quickly as possible, and associated root cause and problem management. Authoritatively and confidently guide P1 incidents to resolution. Driving continual service and process improvement activities. Champion proactive problem management. Identifies trends and potential Problem sources by reviewing Incident and Problem analyses. This individual will be trained in the incident management process, and should be able to carry out the above duties with minimal supervision.
Educational and Experience Requirements:
- Prefer a Bacheloregree in Information Technology but willing to substitute IT or Engineering operations and troubleshooting experience for the right candidate.
- Five plus years, at least three at a middle to senior engineer level, working in a diverse, global information technology environment with both enterprise and site based components.
- Knowledge of IT systems control and ITIL framework
- Experience with cross-functional team leadership
- Proven IT system support and troubleshooting ability
- Broad knowledge of IT subject areas such as network, compute, storage, applications, and cloud services
- Exceptionally strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Excellent interpersonal skills, effective team player
- Excellent decision making skills
- Strong organizational skills, detail-oriented
- Ability to work independently and as part of a team
- Ability to work in fast-paced environment
Additional Information - No third party resumes will be accepted
- Drug testing and/or other employment-related inquiries may be conducted
- All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
- Candidates must currently reside in USA or Canada
- CTG is an Equal Employment Opportunity employer
- CTG is an E-Verify Company
To be considered for this opportunity, please apply directly through our website by clicking the link below or email your Word version resume and salary requirements to
[email protected] along with the job title.
Qualifications CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.
CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).
CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
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