Position Title: Sr. IS E-Commerce Business Analyst
Position Type: Full Time
Location: Chippewa falls, WI
we do not need ATG --any other platform is ok [ demand ware etc ]
This person will need a 4 year degree and extensive knowledge of E-Commerce Technology from an IS analyst perspective.
POSITION DESCRIPTION POSITION TITLE: Senior IS Business Analyst (E-Commerce)
DEPARTMENT: Information Systems
REPORTING RELATIONSHIP: IS Applications
POSITION PURPOSE The Senior IS Business Analyst's (E-Commerce) primary objective is helping businesses implement and maintain E-Commerce technology solutions that support the strategic direction of the company in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. The Senior IS Business Analyst understands cross-functional processes and process related issues, is a liaison and relationship builder within and outside the department, and is a leader in the IS organization.
ESSENTIAL POSITION FUNCTIONS
1. Work closely with the functional departments and IS Analysts to attain an in-depth knowledge of business processes and procedures.
2. Apply full-life-cycle methodologies to projects and change control.
3. Responsible for documentation using company and department standards.
4. Apply technical and analytical skills to determine application system setup, configuration, and customization requirements to meet business needs.
5. Extensive experience in configuration, module upgrades for applications in a multi-tier environment.
6. Work with other application development staff to develop architectures, coding standards, and quality assurance policies and procedures.
7. Research and implement information systems technology where appropriate for the functional departments.
8. Troubleshoot application, database, and network system problems.
9. Collaborate with other team members to achieve tactical business results.
PERIODIC OR SECONDARY POSITION FUNCTIONS
1. Create formal networks involving coordination among cross-functional groups
2. Perform on-call application support as necessary
The above listing of essential and periodic functions is not an inclusive listing of all duties that may be required to be performed.
SUPERVISORY RESPONSIBILITIES None
COMPETENCIES 1. Deep understanding of E-Commerce technologies and business processes
2. Understanding and demonstrated use of working with e-commerce frameworks
3. Experience working with Content Delivery Networks (CDN)
4. Experience troubleshooting e-commerce performance related issues
5. Experience understanding how to mitigate Internet threats.
6. Experience coordinating activities across multiple vendors
7. Strong communication skills.
8. Ability to prioritize and handle multiple tasks simultaneously.
9. Customer relations / service skills.
10. Strong analytical, reasoning and organizational and project task management skills.
11. Exceptional attention to detail and follow through, including proper documentation.
12. Understanding of logging/monitoring tools (APM/NPM)
13. Ability to have deep comprehensive understanding of business systems technologies.
14. Ability to have broad understanding of all enterprise technologies and business processes.
15. Ability to understand database design and query languages.
EDUCATION and/or EXPERIENCE 1. A bachelor's degree in Information Systems, Computer Science, or a related field.
2. Prefer 6+ years additional IS analyst experience in supporting applicable business area.
PHYSICAL DEMANDS The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally sedentary, with no specific need for physical coordination or effort. The employee is regularly required to talk or hear. This role, routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
Some travel may be required.
WORK ENVIRONMENT The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks do not expose employee to physically unpleasant or hazardous conditions.
TRAINING/ORIENTATION
Training will consist of 6 months of on the job training and additional off site training if required.
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