Job Description Job Title: Office Assistant I

Job ID: 668182

Status: Full-Time

Regular/Temporary: Regular

Hours: Daylight

Shift: Day Job

Facility:

Department: MO Drake Road

Location: 2000 Oxford Drive, Bethel Park PA 15102

Description

Interested in Healthcare Administration? Looking for an entry level role? Apply today for an Office Assistant with UPMC Cancer Center! This full time position will primarily work from 8am to 4:30pm however, will require some flexibility between the hours of 7a to 5:30pm.

In this role, you will be responsible for making and scheduling patient appointments in an efficient and timely manner, assisting customers in person and on the phone, and communicating with various departments. You will also obtain and enter complete demographic and insurance information into UPMC systems. Apply today to join the team!

Responsibilities:

• Answer questions regarding patient appointments and testing.
• Answer telephone, screens calls, takes messages, and provides information.
• Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
• Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Schedule, coordinate, and reschedule patients appointments. Relay necessary messages to staff and providers.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• Verify necessary information and records in the medical record and computerized scheduling system.

Qualifications

• High school diploma or GED is required.
• One year work experience, preferably in a medical office setting is required.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:

• Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities Salary Range: $12.59 to $19.16

Union Position: No