Regular

Department: Security

Full Time

Standard Hours: 40

Shift: Day-8Hr

Primary Shift: 7:00 AM - 3:30 PM

Weekend Needs:Every

Salary Range: Min/Hour $11.79 Mid/Hour $14.74 Max/Hour $17.70

Recruiter: Cathleen Sullivan

JOB DESCRIPTION:

The Entrance Assistant greets, directs, and assists patients and visitors at the main entrance to either the Main Campus or the South Prospect Street location. The incumbent assists with the flow of traffic at the main entrance of the hospital and maintains a clean, safe, and aesthetically pleasing front door to the Main campus. The Entrance Assistant works closely with Security, Facilities Management, Patient Support Services, Volunteers, Registration, as well as inpatient and outpatient units.

The ideal candidate will present the following skills and qualifications:

• Strong interpersonal skills; ability to communicate clearly and effectively.
• Ability to prioritize tasks and manage constant interruptions.
• Strong writing skills.
• Ability to transition from indoors to outdoors regularly and ability to work outside in all weather conditions.
• Must be able to provide directions to patients and visitors within the Medical Center's facility; knowledge of the community and area establishments a plus.
• Must be able to learn and provide various forms of patient assistance: lifting, wheelchair operation, etc.
• Must be able to obtain working knowledge of the organization's Emergency Preparedness Plans in order to assist with emergency situations (fire, medical emergency, etc.)

SCHEDULE:

Monday - Tuesday - Wednesday - Thursday: 7:00am to 3:30pm

Sunday: 8:00am - 4:30pm

EDUCATION:

High School graduate or equivalent.

EXPERIENCE:

One or more years of customer service experience in a health care setting or other customer focused environment.