Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services u can develop the career you desire with PACCAR. Get started!
Requisition Summary If you are a bright, dynamic, and self-motivated we have the perfect opportunity for you to accelerate your career at PACCAR Engine Company. We are looking for a Tech Support Analyst to help us provide superior technical support for associates at our $400 million Plant in Columbus, Mississippi.
The ideal candidate has a four year Bachelor's degree and is detail oriented, ambitious, and has great organizational skills and has the ability to provide exceptional customer service.
Job Functions / Responsibilities - Manage IT infrastructure projects using project management principles following defined standards and policies leveraging local and remote support groups.
- Install, maintain and document information technology solutions for engine machining, engine assembly operations and office support groups following defined change management processes
- Perform regular audit and analysis of IT Business Systems to ensure compliancy to corporate standards. Respond to and resolve incident reports in a timely fashion meeting defined goals
- Identify root causes to repetitive issues and provide solutions to resolve permanently
- Support weekend "On Call", System Patching and "Tech Time" activities on a rotational basis with other team members
Qualifications & Skills Required: - Bachelor's degree preferred
- Superior verbal and written communication skills
- Must have excellent interpersonal skills
- A minimum of two (2) to five (5) years technology experience
Desired: - Experience with Manufacturing Execution Systems integrated with robotics, other factory automation technology, Engineering and Business Execution Systems
- Cisco Network experience
- Microsoft Window 7, Server 2008/2012, VMware ESX, EMC SAN Experience
- Microsoft SQL Server support experience
- Microsoft, Comp TIA, Cisco certifications preferred
Additional PACCAR Website Information
PACCAR is an Equal Opportunity Employer
Additional Internal Information
PACCAR is an Equal Opportunity Employer / Protected Veteran / Disability
Additional Job Board Information
If you would like more information about what makes PACCAR an excellent place to work, please visit the
PACCAR Career Site
