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Job Description:

The HR Technology Analyst is responsible for developing, implementing and maintaining appropriate changes, configuration and processes within Workday. This role will support leveraging technology solutions to meet the needs of human resources and users of Workday. This position will provide ongoing technical expertise and consultation on new functionality, system upgrades, configuration and testing efforts, and reporting and analytics. This role will ensure a high level of data and process integrity in the day to day use of Workday, facilitate end user training, and provide effective and efficient customer service to internal Workday users both in the US and globally. The HR Technology Analyst will partner with IT, Finance, and external vendors to solve technical problems and manage and prioritize ongoing task list as well as work on continual process improvement with the HR Technology team.

• Serve as subject matter expert and act as a key resource of HR Systems projects including Workday system upgrade processes, deployment of new functionality, partnering with HR functional areas on system related process work, and major system implementation or integration project work.
• Responsible for system configuration and build work. Consult with functional users to identify best practice and strategy in configuration.
• Workday Systems Support & Administration - Handle day to day issue resolution; ensure delivery of high quality customer service to end users; work with Sr. HR Technology team members to resolve high level production issues.
• Drive data integrity within Workday and between systems; develop audit, research and resolution processes. Ensures data follows compliance needs and governs data mapping.
• Work with the HR Technology team to research and resource opportunities to extend and optimize Workday usage.
• Identify efficiencies through automation in the areas of business processes, integrations, and data loads.
• Provide high level of analytical support on ad hoc projects or requests.
• Handle reporting strategy work and ad hoc reporting requests as well as enhance metrics and dashboard build and usage.
• Provide new user training to Workday and administrative processing for particular HR users, including report writing training.
• Partner with other team members to review training and change management needs with all projects. Facilitate system training and communication as needed.
• Maintain Workday standard integrations and provide basic integration troubleshooting.
• Identify trends or root cause behaviors for frequently occurring audit issues or integrations errors.

Required Qualifications & Characteristics

• Bacheloregree in Human Resources, Business Management or related degree
• 3+ years of experience in HRIS, preferably in Workday. Recruiting, Performance, Integration, and Reporitng experience a plus
• Experience managing multiple projects and priorities simultaneously
• Experience in creating moderate to complex HRIS reports
• Must be experienced user of MS Office (Word, Excel, Outlook, Access, PowerPoint); In Excel, must have ability to create pivot tables, vlookups)
• Strong analytical, problem solving and troubleshooting abilities; with strong data analysis acumen and focus on accuracy and attention to detail
• Solid understanding of overall HR functional areas and HR business processes, as well as interdependencies with Payroll, IT and Finance
• Ability to quickly learn concepts and understand process configuration in a system
• Interest in or knowledge with project management methodologies

Leadership Competencies

• Client Focus- Engages with the clients, both internal and external, and their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.

• Results Driven- Sets stretch goals for personal accomplishment and works tenaciously to achieve those goals; acts with a sense of urgency; takes the initiative on actions; establishes metrics to monitor progress and measure success; maintains focus by avoiding or overcoming roadblocks.

• Integrity - Behaves in an honest, fair and ethical manner; shows consistency in words and actions; does what he/she commits to doing; respects the confidentiality of information or concerns shared by others; is honest and forthright with people; carries his/her fair share of the workload; takes responsibility for own mistakes.

• Decisiveness - The ability to make well informed, effective, and timely decisions even when data is limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions; ability to make tough decisions.

• Building Effective Relationships - Identifies opportunities to build strategic relationships with individuals in other areas of the business in an effort to achieve business goals; develops the partnership through information exchange, clarification of partnership benefits and definition of partnership scope and expectations; recognizes the business concerns and perspective of others; shares information and own expertise with others to enable them to accomplish group goals.

• Managing Change - Facilitates the implementation and acceptance of organizational change; addresses resistance to change and helps individuals adapt to change; encourages and rewards others to identify opportunities to do things differently; eases change through effective simplification of complex, contradictory situations.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Epiq Systems, Inc. and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.