Employee Type:
Full-Time
Location: Job Type: Experience: Not Specified
Date Posted:
1/11/2018
Job Description Vice President, Sales Executive - Bay Area
TTEC (formerly TeleTech), the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive to join the mission of transforming customer experience and bringing humanity to business.
Our goal is to build an organization of top-producing sales executives committed to the growth of our business and our purpose, mission, vision and values. We're looking for those who thrive on delivering success for our clients and themselves and who are focused on winning, as evidenced by a proven track record exceeding quota in a sophisticated selling environment. As the door-opening relationship expert, you'll work in deep collaboration with our pre-sales teams to bring our evolving and expanding solution set to market in creative and meaningful ways. You'll be challenged in our fast-paced environment - and with a competitive compensation package and uncapped commissions, you'll be rewarded for meeting those challenges.
What the role entails : - Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer engagement/care domain
- Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC (formerly TeleTech)'s services
- Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies
- Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets
- Possess an in-depth understanding of TTEC (formerly TeleTech)'s services and differentiation
- Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution
- Consistent execution of TTEC (formerly TeleTech)'s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform
- Maintain competitive knowledge and focus, continuously grow and develop professionally
- Live TTEC (formerly TeleTech)'s values
Qualifications - 8 years' experience in a consultative sales environment, with experience in customer engagement services or contact center capacity is required
- Demonstrated experience selling solutions that deliver amazing customer experiences
- Evidence of prior, consistent success exceeding or meeting targets for multi-year, multi-million dollar deals
- Proven ability to initiate, develop and grow C-level and senior relationships within target client organizations - and influence purchase and buying decisions
- Demonstration of sales acumen, critical thinking, solution development, intellect, drive, executive presence
- Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business
- Ability to develop and conduct effective proposals and presentations with decision makers
- Knowledge of the full life cycle of the sales process from prospecting to close, prescribes to funnel management
- Bachelor's degree; Masters or advanced degree a plus
Notice to external Recruiters and Recruitment Agencies : TTEC (formerly TeleTech) does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC (formerly TeleTech), and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC (formerly TeleTech).
#LI-AF2
Employment Requirements : TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC (formerly TeleTech) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
CHECK OUT OUR SIMILAR JOBS
We are an and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
