The Ticketing Assistant provides support to the department with various tasks such as ticket counts, coordination of fan clubs and VIP packages, and managing ticket related emails from the public. This position will be responsible for balancing all ticket buys and box office settlements. The Ticketing Assistant will manage daily ticketing tasks for shows, festivals, venues, one-offs and all other events. This position is responsible for submitting show builds, show preparation, and auditing ticket counts for final settlement.
-Daily processing and distribution of all local tour and national ticket counts. Process and confirm ticket buys, ticket releases and marketing pulls, and balance all ticket buys and comps with venue box offices for settlement.
-Point of contact for fan clubs and VIP ticket packages. Work as liaison between fan club, artist management and venue.
-Responsible for collecting daily ticket counts for relevant shows. Submit expense invoices and expenses for approval. Update show files accordingly.
-Create show guest lists, process internal buys and consignments. Responsible for private event ticketing audit for settlement.
-Respond to general e-mail inquiries regarding shows, festivals, venues and other events. Escalate issues to appropriate party when necessary.
-Submit show builds. Coordinate with vendors on changes to the show including holds, price changes, date changes. Review final build for accuracy.
-Assist with other ticketing and touring related tasks as assigned.
Position Type: Regular
Employment Type: Full Time
Travel Required: None
Shift:
Req Create Date: 02/13/18
Requisition #: LIV5843
AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.
