Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the worlds most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. .

Commercial Banking provides comprehensive solutions, including lending and treasury services, to corporations, municipalities, financial institutions and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion, as well as real estate investors and owners.

The Commercial Banking (CB) Finance & Business Management (F&BM) Functional Control team is responsible for the oversight, governance and development of the control environment including developing and administering the Risk and Control Self Assessments (RCSA), control identification and defining proper testing methodology, issue and action plan management, audit prep and management, control metrics and reporting, business resiliency, as well user tool and model governance and controls.

The Vice President - Business Operations Manager will be a part of an independent team within CB F&BM with the responsibility to assist in implementing an effective control framework across the F&BM organization. This role will have a specific focus on program and project management in order to oversee, and improve where appropriate, the control environment within Finance & Business Management. The team partners across Finance & Business Management, WLS, Risk, Compliance, and other teams to develop programs/processes to mitigate these risks. The CB F&BM Control Team is also included in strategic, as well as day-to-day business decision-making discussions, providing guidance through a Control and Governance lens.

Key Responsibilities:

Program and Project Management, including framework development, management, execution, and reporting

Executive level presentations regarding status of project execution

Projects impacting CB F&BM teams, including Client Data Management, Business Support Management, Governance/Control Programs, and other Controller, CFO or Business Management driven projects as needed

Cross-LOB or CB-wide initiatives requiring CB F&BM representation, driven by regulatory actions or audit requirements

Action Plan development and fulfilment

Interface and collaborate with other CB Business Operations teams, key CB business partners/SME's and functional groups to do the following:

Coordinated initiatives and readiness reviews

Assist with development and implementation of new procedures

Other initiatives, as they arise

• Bachelor's degree
• 7 to 10 years in the financial services industry - background in operational risk management, audit, compliance, or finance and business management preferred
• Project Management experience: leading projects, developing agendas, assigning tasks and responsibilities, regular progress reporting
• Strong interpersonal skills - ability to communicate across the organization and to senior leaders
• Effective communicator with excellent written and verbal communication skills
• Patient and Collaborative team player able to coach less experienced colleagues
• Strong analytical and organizational skills, with an orientation to details
• Ability to manage multiple assignments, administering to tight deadlines
• Sound business judgment and objectivity
• Flexible and creative thinker