Vice President, UX, San Francisco
Leadership, strategy and innovation for customer-centric financial services
Our client, a well-known and highly respected bank headquartered in downtown San Francisco, is seeking a Vice-President of User Experience. In this role, you will have oversight of all digital experiences for consumer and corporate clientele. In collaboration with product, marketing and development teams, you and your team will concept and build new products, features and services that offer a best-in-class intuitive experience across all digital touch-points. The role is highly strategic and proactive, and requires exceptional communication and presentation skills.
Responsibilities - Lead, mentor, inspire, motivate and grow a team of exceptional UX/UI practitioners
- Manage additional contract resources and agencies participating in the design process
- Work across channels to understand and support business needs
- Drive development of user experience strategy and product roadmaps
- Plan and oversee UX research and usability studies
- Establish and maintain an Agile design environment
- Stay abreast of the latest trends and the competitive landscape in banking
- As part of the Executive Committee, produce and present reports to executive stakeholders that articulate business value and promote endorsement
Requirements - 10+ years of UX experience, 5 years in a Management position
- Bachelors Degree required, Masters a Plus
- Experience with both mobile and desktop consumer facing products/applications.
- Experience building and leading an Agile team
- Experience building best-in-class first to market digital products
- The ability to provide strategic direction that meets the needs of customers now and in the future
- Exceptional planning, leadership and managerial skills
- Demonstrable experience leading teams in a highly collaborative environment
- The ability to articulate a vision/plan across an enterprise and gain endorsement
- Previous financial services experience and/or experience in regulated environment a plus
