Set your sights on a role making a real difference in the healthcare system. We're looking for a self-motivated Vice President, Sales Operations to join our team. We have a relentless focus on driving results for our customers and enabling them to invest more into patient care; in turn, this allows us to continue to grow our company and your career.

The Vice President, Sales Operations will be responsible for leading all sales operations functions within R1 RCM, including supporting sales strategy, administrative support of salesforce.com, KPI Reporting, leadership report distribution (including Operations), supporting sales onboarding and education, support of marketing automation (Pardot), compensation plan development and administration, support of Miller Heiman sales process roll out, and technology strategy for sales operations.

Your day to day role will include:

• Develop and support the strategy around the companies usage of salesforce.com as it relates to the Commercial functions. This would include research and deployment of apps that integrate with salesforce.com to create efficiencies for sales and sales leadership execution. This will require regular attendance to Dreamforce
• Support all users with salesforce.com. This includes user and managerial needs. Examples of this would include the following:
• Develop training materials and execute on training users on the system
• Keep users updated on changes to salesforce.com and how this may impact their usage of the system
• Provide support in developing dashboards and reports to all users
• Regular data extracts for rebuild if necessary
• Ownership of data integrity in salesforce.com
• Create a contingency plan for all of these functions in the event that you are not able to support them due to PTO or other causes
• Collaborate effectively with internal IT support resources as it relates to salesforce.com
• Monitor usage by users to ensure we are getting value out of the system
• Scrutinize individual sales contributors usage and escalate to SVP of Sales if usage is not adequate
• Bring creative ideas to SVP of sales to create more efficiency,
• Assist SVP of Sales to develop informative KPI reports to be distributed to company leadership.
• Manage other sales support team members
• Develop a technology a technology strategy with SVP of sales enabling Commercial organization to scale to business needs
• Support strategy of SVP of sales on the development of a world class sales organization
• Develop and administer sales compensation plans and special program incentives in collaboration with SVP of Sales, Chief Commercial Officer and Finance
• Support Marketing needs related to Pardot integration to salesforce.com
• Support territory segmentation analysis as well as provide analysis for forecasting of sales and revenue projections
• Assist in the development of hiring, onboarding and education for new sales representatives
• Support in the development of sales play books for all sales functions
• Develop a working knowledge of financial metrics and revenue projections to facilitate accurate forecasting

You Have:

• Bachelor's degree
• 15+ years of successful sales, sales management or sales support experience in the healthcare field with a minimum of 3 years in sales support, preferably supporting sales functions within healthcare IT, Consulting or Services Vendor
• An equivalent combination of education, training and experience.
• This individual will have extensive experience in system administration of salesforce.com. This includes report building, screen configuration and light programming.
• This individual must have the ability to establish and maintain effective working relationships with coworkers and internal customers (sales teams, sales leadership, marketing, IT, operations and finance.
• Will have a track record of strong teamwork in a large, rapid growth and matrixed organization
• Sound understanding of sales process. Knowledge and understanding of Miller Heiman Strategic selling would be preferable
• Expert level skills in Microsoft Excel and PowerPoint
• Must have extensive knowledge of healthcare systems and the healthcare market
• A good understanding of the solution selling process and experience being part of consultative sales teams. Formal sales training a plus
• Sound communication, presentation and interpersonal skills
• Strong computer literacy, organizational, communication, and problem-solving skills
• Demonstrated ability to work effectively through others to deliver results
• Good leadership skills
• Sound understanding of business strategy
• Excellent customer service skills
• Sound judgment and decision-making skills
• Ability to travel 20% to 40% of the time

We offer:

R1 is changing healthcare by infusing operational discipline and proprietary technology in hospital financial processes. We are an industry leader; we are the only independent organization with a comprehensive service and technology offering for hospital revenue cycle management, and we have achieved leading outcomes for our customers.

• A strong financial performing, growing organization that will keep you on your toes with new ideas, changes and opportunities to learn and grow in abundance.
• A culture of excellence, driving customer success so they can focus on improving patient care and on giving back to the community.
• A Total Rewards package which may include such things as: competitive compensation package, the ability to choose from a comprehensive benefit program mostly funded by R1 that includes medical, dental, vision, flexible spending accounts, commuter benefits, life and disability insurance, along with work life balance programs including paid time off for personal time, illness and volunteering, and we offer a retirement savings plan and continuing training and development and so much more!

Sound like you? Let's talk!

About R1:

R1 is a leading provider of revenue cycle management services and Physician Advisory Services to healthcare providers. We are the largest independent end-to-end revenue cycle provider and have the longest operating history in the revenue cycle industry. R1's objective is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most. Our distinctive operating model and values includes people, processes, and sophisticated integrated technology/analytics that help customers realize sustainable improvements in their operating margins and improve the satisfaction of their patients, physicians, and staff. We are dedicated to transforming the commercial infrastructure and patient experience in healthcare.